Triangle Veterinary Hospital

Dr Pooch and Dr Miller have been seeing our nearly 10yo lab/pit mix, Gus for about a year. He has had several issues. They have taken such good care of him. They rec’d a hypoallergenic diet for him and he is a new dog! Lots of energy, clear skin, and no more ear infections! Thanks!!!

posted: 08/16/2023

Had a bit of an emergency and called this place right when they opened. They were able to get us in right away. The staff was very kind and compassionate. While this wasn’t our primary care vet, it will be from here on out.

posted: 07/05/2023

Our kitty, Twiggy, became obstructed from bladder stones on Thursday, so we rushed him to the emergency vet where they placed a urinary catheter and got him stabilized, but unfortunately, the catheter also became blocked with a stone. The emergency vet's surgeon had an emergency (ah!) so we needed to quickly look at other options. I immediately called triangle vet, Twiggy's normal vet, Friday morning and explained the situation, and luckily Dr. Miller was able to get him in for a cystotomy on Friday. We are SO appreciative for Dr. Miller and Lorena for all of their help in an emergency, and even with everything, Dr. Miller could tell how stressed we were and took the time to explain the procedure and answered all of our questions beforehand, and again when he called us after Twiggy's successful and smooth surgery. Unfortunately, Twiggy re-obstructed (likely from being so inflamed from the original obstruction and due to inflammatory cells the bladder was producing as it healed, not due to any missed stones) and we had to take him back to the emergency vet to place a urinary catheter again over the weekend. The emergency vet has mentioned several times how great the incision looks and how well Twiggy is healing from his surgery. We are so appreciative and thankful that Twiggy continues to receive such great care here! He was scheduled to have a teeth cleaning, but we canceled the appointment due to everything he's going through, and Lorena was so kind and said that they will still honor the 10% off for dental month when we decide to do his cleaning. I am so appreciative for the compassion that they showed us during a very stressful time. This was the first time Twiggy has seen Dr. Miller (he usually sees Dr. Watson for his shots and checkups -- she's also amazing!) but both doctors Watson and Miller have given Twiggy excellent care. I cannot recommend Triangle Vet enough!

posted: 02/28/2023

The veterinarian I worked with was warm and friendly, and the prices are reasonable. The reason for my 2-star review is that I have experienced multiple administrative issues with this clinic. I tried to order heartworm medication from PetSmart in November, and PetSmart tried to contact this clinic 7 times. They confirmed the fax and phone number multiple times and provided me with a record of each attempt. Many times, they reported their phone calls were unanswered, and on one occasion, someone reportedly hung up on them. I ended up having to ask my old veterinarian to fill the prescription. I sent Triangle Veterinary Hospital outside records in an email on 11/09/2022, and they called me today (03/07/2023) to schedule vaccinations because they didn't have the records that I sent to them in November. I once scheduled boarding with them 2 weeks in advance, and then I got a call 4 days later that they would have to cancel my reservation because my dog did not have the two-shot vaccination series for canine flu (which they stated takes 1 week between each shot and then 1 week for immunity to develop). I had to scramble to find different boarding, and when I got the canine flu vaccination for my dog later at another clinic, they didn't mention anything about a second dose or a latency period for immunity.

posted: 03/07/2023

When my dog passed away and we brought him in for cremation, we requested his harness be returned to us. His harness smells absolutely terrible, like they left him in it for the week prior to his cremation, and there was a small splatter of blood on the bag the harness was in. As if the trauma of our beloved dog dying wasn't enough. They quoted me $600-1100 for a dental cleaning plus extractions but it ended up costing us close to 1400. They are constantly sending me emails saying my dog is due for boosters when I literally just brought him in for them, they obviously didn't update his chart. They also labeled him a bite risk because he likes to lick, and told an adoption agency (looking to adopt another dog) he was not neutered, but he has been since he was a puppy.

posted: 02/02/2023