Concord Parkway Animal Hospital

Office staff make or break a business 100%. Would highly recommend Poplar tent instead- they are professional and you won't have to deal with ignorant office staff. I liked Dr. Reed (when he was able to see my dog which was once in 3 months) however, their office staff are downright petty. All I needed was a few days of thyroid medicine for my dog because he ran out and I wasn't aware. The office lady Dana and whoever else was there on 7/14/23 were extremely and unapologetically rude and lazy. I feel as if they were purposely trying to waste my time. I explained that I wanted to come in for an appt to update his rabies vaccine, get him seen for a possible ear infection, and get his thyroid med refilled but as he couldn't be seen today because they were busy, asked if I could get a few thyroid pills to tie him over until an appt could be made. Dana said she would talk to the vet and call me back. She did not and they were about to close- so I called back to ask for an update. I'm a travel nurse and sent my records over a few months back when I was seen which show his history of thyroid medication. They claimed the vet said no (and let's be honest- they're just lazy and didn’t ask) but also claimed they had no record (although I know they do because Dr. Reed also wrote it on his last visit note which they emailed me themselves. I had the bottle with me during my first visit there so Dr. Reed could see it in addition to having my records sent from my previous vet. I called Poplar Tent Animal Hospital as soon as I got off the phone with these morons and Poplar Tent said they'd have it ready in an hour. Don't waste your time at Concord. I spend lots of money on my baby. You lost a good customer due to complete ignorance.

posted: 07/19/2023

Definitely recommend this Vet office. Doctor and staff go above expectations. They care not only for your pets but for the pet parents as well.

posted: 10/19/2023

I realized last minute today on the way to my dogs grooming appointment he was behind on his rabies vaccine. I pulled into the parking lot and they took Maverick back immediately. I am new to the area and was a new patient. All of the employees were so kind and great with my german shepherd, maverick. I highly recommend this vet and will be establishing here for good.

posted: 03/02/2022

Concord Parkway Animal Hospital has been my veterinarian for over 20 years, I wouldn't trust my my babies to anyone else. So, of course, Isabelle's first visit was to see them.

posted: 02/26/2023

We just moved to Concord NC and first thing we were looking for is a vet for our service dogs Roman and Sasha our babies really love the staff and they really understand how important our babies were to us. Thank you

posted: 12/23/2022