Vetco Total Care Animal Hospital

A wonderful small clinic next to the Petco store. My daughter, without any problems and queues, recorded our kitty for an initial examination, the day before we received a call from the clinic and confirmed our record. We arrived with a kitty, and we were accepted very quickly. The waiting room was very clean. The staff was just amazing, everyone was very attentive and friendly. After examining the kitty, they explained everything in detail to us how to take the necessary medications. Our kitty Lily and my daughter and I were very satisfied!!!! We will definitely come back if we have any problems with our pet.

posted: 10/23/2023

Worst experience ever in my very long life! I've had many many dogs over the years. They are all different. My large dog is high anxiety when going to the vet as many dogs are. The person at the front desk was unfriendly, unhelpful and basically should not work for a veterinary is she doesn't like people or dogs! I left without being seen and will NEVER return. I have been there multiple times with multiple pets. I've always been satisfied so it was her hateful attitude that made me leave. Aboretum location July 5th 10:15 AM

posted: 07/05/2023

Had an appointment scheduled for 5:30, and they told me I can't come in and I have to re schedule. Why even book an appointment if you aren't going to accept me when I bring my animal out? It's ridiculous that they would even offer it as an option. If you schedule after 5 just know that they'll force you to re schedule it, even after taking the time .

posted: 08/30/2023

Im so disappointed in my experience here. Took my dog to check for an illness was told I would be given meds to take home by one of the associates because the vet was closed the next day. Was told by another associate there would be a vet on site after she went and checked for the next day. When the next day came I hadn't heard from the vet so I reached out & it was closed. Spoke to customer service she put notes on my account. I was contacted later and was told my prescription was being called in called Walgreens no prescription. Took over an hour to get my prescription. So if your animal needs medication please make sure you can get it without a complete runaround.

posted: 07/27/2023

All of the techs were super helpful and gentle with my kitty for her vaccines! The vet was also more than willing to answer some behavioral questions for a new cat mom. :)

posted: 07/31/2022