Long Animal Hospital and Emergency Center | Charlotte NC

We love Long! We have been taking our puppy here since we got him in August. All the vet technicians, receptionists and vets we have come in contact with are all very friendly, helpful, knowledgeable and compassionate. We have not come in contact with a bad employee yet. They seem to be very well staffed too. The wait times never seem to be too long, and we can get an appointment quickly, and they also have walk in hours. I saw some reviews say they are too expensive. This is our first dog and the only vet we have been too, but they don't seem too expensive, and they don't try to oversell us on anything

posted: 10/22/2023

all the words in this world cannot fully express the gratitude of my heart for the noble support, love for animals, professionalism that wonderful people and great professionals Dr. Bill Gibson and Dr. Zach Chillag have shown me. I wish them only the brightest and most joyful days in their lives. Sincerely, Julia and Mark. ❤️

posted: 06/03/2023

I am so disappointed with Long Animal Hospital!!!!! We spoke to the staff there about boarding our dogs, Bentley and Mia months in advance. We called yesterday, Oct. 25th to take them on Wednesday, Nov. 1st. We were told YESTERDAY, not months again that they needed their flu shot, so we wanted to bring them in to have the shots given to them and we were told that it had to be done a month ahead of time. No one, no one ever told us this until YESTERDAY. We had to scramble, hours on the phone calling other places to put our dogs up so that we can make it to a very important engagement we had planned for months now in Florida. Long Animal Hospital needs to train their staff better...... I will not go through this again, I will no longer take my fur babies there for any reason. THANK YOU TO "ANIMAL MEDICAL HOSPITAL AND 24 URGENT CARE" on Monroe Road, for helping us in boarding our fur babies. They will have our services from now on.

posted: 10/26/2023

This is the only vet/animal hospital I will go to because they are amazing!! After 8 years and thousands and thousands of dollars, I took a chance on this place and immediately they figured out what was wrong with my dog. I had been to 3 other vets and this was the only place to achieve real results. My dog had a thyroid disorder and they treated him so wonderfully. They got him on a medication and he dropped 30 pounds right away, grew an undercoat that feels like silk, his skin issues went away, and he is the happiest he’s been since he was a puppy!! He’s 8 and he acts like he’s 2!! They gave him quality of life and that’s something I would have given anything for. I finally got my dog back. And he can live a full and happy life now. My only regret is that I didn’t come here sooner. They also treat my other dog and my cat with the same love and care. All of the vets on staff are wonderful, but Dr. Gibson is our favorite. He treats my pets like he would his own and I can’t thank him enough!!!

posted: 07/07/2023

I was not going to do this as I have used this animal hospital for over 20 years. My recent experience here was way less than stellar. My dog went in for a mass removal two weeks ago and it was not performed and no apology was received for their screw up. They did a dental and some skin tag removals that were incidental. We returned today to have her mass removed and paid as much as our original quote after paying $500 last time for the dental and things. Also, when I arrived they had scheduled her for a dental again despite it already having been done. When picking her up the technician did not know that she did not have stitches to remove when giving discharge instructions. This place has gotten too big to give the personalized care that they used to give. I felt disregarded by my concerns and belittled for even questioning their mistake.

posted: 10/27/2023