CARE | Charlotte Animal Referral & Emergency

We had the experience every pet parent dreads when our healthy boy suddenly fell very ill. We took him to CARE and I cannot tell you how wonderful they all were. So communicative through all hours of the day and night, detailed and thorough explanations and they truly truly care and understand all the emotions of a pet parent. Our Morgan Freeman was in the best of hands and because of the amazing doctors and staff we were able to be with him. Highly recommend.

posted: 08/19/2023

I had to take my dog in for an emergency yesterday as my vet had no availability, the staff were amazing and gave us the privacy and patience that we needed to help our sweet girl pass on to her next life. Compassion doesn't begin to explain what the staff had for our pup and for us not being ready to let her go. Although my 14.5 year old lived a great life; saying goodbye is never easy, but the care we received at CARE was amazing none the less! Rosie and we thankyou all for the great care we received!

posted: 08/19/2023

The cardiology team at CARE is absolutely amazing - they have the expertise and leading treatments you need for your beloved pet, but also the compassion and empathy you want when you receive a tough diagnosis. Dr. Rouben and the cardiology team provided the highest level of care for our kitty, who was diagnosed with advanced heart failure. With their careful monitoring and great treatment, they helped us to have another 9 months with him - and they were some of the best months of his life. When we said goodbye to Birdie, they went above and beyond to show their support with a beautiful plant arrangement and book. This is hands down the best place you could go for emergency and specialty care! Dr. Lang from the emergency care team was wonderful and she and her team did all they could to make sure Birdie was comfortable and cared for until we said goodbye.

posted: 11/14/2023

I adopted my Maxwell (cat) 8 years ago. He was more than a pet, but my best friend and my family. On August 15th, he took his wings and went to rainbow row. The staff that night, from the front desk, vet techs and the veterinarian took care of my beloved cat with so much care. He had to be put to sleep that night. I wasn't ready to let him go but it was his time.I just want to thank everyone with my heart that he was treated with so much kindness towards his last hours here physically. Thank you so much and please continue to be present for the animals that are in need of help.

posted: 08/23/2023

My senior dog just had a 3 night hospital stay here for kidney issues. It was a horrible scary week for me, but the entire staff at CARE was seriously amazing through it all. Everyone is so friendly and for being a busy emergency vet, I was impressed at how efficient and quick everything was. I received twice daily updates exactly when they said I would. I could tell my dog got the absolute best care and the staff really loved and cared for her! Thank you to Dr. Rhodes and the ER team along with Dr. Bostrom and the internal medicine team for being so awesome and saving my girl’s life!!

posted: 06/02/2023