Brookdale Animal Hospital

cannot say enough good things about Brookdale Animal Hospital. Their staff is absolutely amazing and incredibly supportive. For over a decade, they've been our trusted vet in keeping our beloved furry family member, Cammie, in the best of health. Dr. Miles, in particular, has been a true angel in our lives. She treats Cammie as if she were her very own, and her love and dedication shine through in every interaction. It's not just her medical expertise, but her genuine care and compassion that set her apart. We always felt that Cammie was in the best possible hands. Recently, we had to make the heart-wrenching decision to say goodbye to our dear Cammie. The entire team at Brookdale Animal Hospital demonstrated an extraordinary level of understanding, empathy, and support during this incredibly difficult time. They made the process as gentle and compassionate as it could possibly be, allowing us to give Cammie the peaceful farewell she deserved. Choosing a veterinarian is one of the most important decisions a pet owner can make, and we feel so grateful to have found Brookdale Animal Hospital. They go above and beyond in providing top-notch medical care, but it's their unwavering support and kindness that truly make them stand out. We can't recommend them highly enough. Thank you, Brookdale, for being a source of comfort, care, and excellence for our family and our cherished pets.

posted: 10/12/2023

The vet was willing to get down on the floor at my dogs level. She gets very nervous, but they had treats to try to comfort her. They also had my consent to use anesthesia for X-rays, but we're able to do it without. This tells me they were able to get my puppy (a grown up German Shepherd) to relax, and it saved me money. I appreciate all aspects of that!

posted: 10/17/2023

We’ve been coming to this vet since 2016 and I have nothing but good things to say about them. Their communication skills have always been amazing! They are proactive in scheduling appointments and are always happy to answer any questions. Dr. Pressley is a very reasonable vet that you can trust. He’s not out to “take your money”, but to overall be mindful of costs AND take care of your animal. BUT the best part. I called today in a frantic because my dog wouldn’t move his leg and it was completely swollen. They were closing in an hour, but they without hesitation said bring him in. They will always have my business with this level of customer service and just in general giving a care! Awesome job brookdale!

posted: 07/24/2023

Absolutely the best Veterinary Hospital. My mom's dog was seen by Dr Miles and Kristen they were kind and patient in explaining everything so my mom understood. We called back and spoke to Daphne after we got home with a few more questions regarding medicines. She was also very helpful and patient. Great group of people. We highly recommend taking your pets to see them.

posted: 06/13/2023

Not very compassionate people who prioritize money over your pets well-being. I took my 15 year old yorkie to Brookdale a few times to get help on his weight loss, loss of eyesight etc… before my dog went to Brookdale he could digest his food and had no issues with eating. During one of our visits the vet instructed us to switch his diet as he isn’t obtaining all of his nutrients. We informed the vet that he has never done well on other food and it has never worked in the past when switching him over and we’ve actually had other vets recommend his food that he was on. Long story short, our dog became severely sick from switching over his food that we told Brookdale he needed to come back. At the time, we could not afford another vet visit as our dog had already seen them plenty of times before. We asked Brookdale if they could see our dog with little to no cost since he was returning for the same issue and is sick because of their request. They told us no and that we still have to pay full price even when informing them that our dog has not been able to keep food down and is severely dehydrated. We took our dog to another vet that was kind enough to see him short notice and with reasonable cost and unfortunately told us that due to the trauma his body has been under due to his diet change and age, that he needed to be put down as he wouldn’t be living a comfortable life anymore. We tried to hold on to our senior dog as long as we could, trying different medicines etc that the other vet was very kind enough to supply us with, but we realized it was time for him to go after little to no improvements. Fast forward a few months, my family realized it was time to adopt another dog and we needed some references in order to adopt a dog we had found. When reaching out to Brookdale for our previous dogs documentation, they denied they ever had any record of our senior dog. Unfortunately, from our experience I can confidently say that brookdale is not compassionate and does not have your pets best interest at heart.

posted: 07/10/2023