Town N Country Animal Hospital

I love this practice. The staff here are knowledgeable and care so much for the animals. When my kitten, Pippi, came in extremely sick Dr. Horne, Samantha, and Amanda did everything they could to help her. They helped with medicine and emotional support. My sweet baby wouldn't still be around without them. Ana at the front desk was so kind and checked up on Pippi, too. They go above and beyond and spend time to talk you through everything. I highly recommend them. They treat the animals as if they were their own fur babies.

posted: 08/12/2023

Chloe loves doggie day care, wonderful establishment. Courteous attendants. Both at front desk and behind the scenes.

posted: 09/16/2023

A time or 2 Missy or Max needed to be seen & they got them in & we really appreciated that! They really seem to care about our precious babies! Missy is no long with us but we still have Max & recently got Ellie! We needed to make sure Ellie was ok, we weren't sure every thing was done before we got her! She is now free of fleas & worms!

posted: 11/05/2023

Our Shorty was very sick and would not have made it through the night without the care of Dr. King and staff. Dr. King and her staff are always kind and helpful and knowledgeable. The care our pets are given at Town and Country can’t be best!

posted: 05/25/2023

So I’ve been taking my animals here for about 9+ years. My oldest dog was in recently to have her foot looked at, I dropped her off at 7:30am. Vet called me around 1 to discuss treatment options. I asked when I could pick her back up and Vet said someone would call me….NO ONE EVER DID. So at 515 I left work in Greensboro and raced to the office to pick her up. Once I get there they don’t have all the meds ready I had discussed with vet earlier. So I agree to send a friend to get the meds the next day. So they then go get my dog, with the wrong leash on. So they go back and leave me holding my dog. Well obviously no one had let her out for hours because she then urinates in the floor, so I rush her outside to finish and it’s obvious her bladder was FULL. So I leave and the next morning around 10 the office calls to ask if I want the full prescription filled or part of it and call the rest into Chewy like last time. I agree and they said they’ll call me when it’s ready. Well at 5:30 I realize they never called me back to let me know, I was busy ar work. So I call the office back and let them know. And while on the phone I let them know I wasn’t happy that for 2 days in a row I was told they would call me and never did. So I then ask if a manager could call me. I was told they weren’t there now and it would have to be the next day. That was 2 weeks ago and NO ONE EVER called and the prescription to Chewy never got called in. I work in healthcare and patient care. If I told my patient multiple times I’d call and didn’t, my boss would be VERY unhappy with me. I’m at the point of finding a new vet for my 2 dogs. I understand being short staffed, but office was for over a year but we didn’t let patient care slack. I’m upset and disappointed, I’ve tried to be nice and understanding and I’ve let other things go and not said anything. But this is RIDICULOUS!!!!

posted: 11/11/2023