Linville Animal Hospital

Dr. Lang was fantastic with my senior bully. He eased my worry and actually worked us in as I was concerned he was going into kidney failure. Happy to say he is much better!!! If you need a great vet who really cares look no further than the team at Linville!!! They are top notch

posted: 07/08/2023

My dog has Addison's disease and needs a Zycortal injection every 28 days. It's nothing to mess with as it's a very serious condition, which left untreated will result in death. My dog has been to this vet before while vacationing in the area, so 6 weeks before our trip I made sure that I made an appointment for him to receive his injection. I contacted the clinic twice to make sure they had everything they needed, and confirmed that if they did not have the medication on hand, they would have enough time to order it. I showed up for the appointment and the young lady at the front desk seemed to remember the phone conversation and asked if I had brought the vile of medicine with me. I was confused at first and said, no, that I had called to confirm that they would need to order the medication 6 weeks ago. After waiting about 15 more minutes, I was told that they did not have the medication because no one ordered it and I would need to go up to they Animal Hospital in Boone!! Appointments can't be made there as it's an emergency hospital, you have to wait your turn. I can't spend all day waiting at an animal hospital because I also have a special needs child. Sitting in a car for hours is not an option. Nonetheless, it had to be done. All in all it cost $145.00 to just walk in the door, and then another $118. for the injection. This could have been a very serious situation and it angers me that the lady at Linville Animal Hospital acted like she could care less and it was my problem, not hers. I realize mistakes happen but this mistake could have had deadly consequences! They should have called me before I drove up there to let me know they never got the medicine. Seemed like nobody was on their game. From now on I will drive to Boone for better service/care. Doctor's, please remember the person sitting at the front desk dealing with patients and answering phones, should be the best you have on staff because they are the one's people will remember and the main reason people won't come back!

posted: 07/04/2023

Very patient and awesome with my little dogs. They answer questions clearly and are very clean. Impressive staff as well. Sarah

posted: 05/12/2023

Everyone was so compassionate about our Golden and so very gentle with her. I highly recommend them!

posted: 05/21/2023

Dr Lang saw my Lab, Barley, 9 years ago when he was 2-years-old and while we were briefly living in Banner Elk. Our home vet had told me “not to worry“ about a bump on his left leg, so we didn’t. Barley had an accident during fetch and had to be put under to repair his nail. With him under Dr Lang called and urged us to allow him to biopsy Barley’s bump. At first I declined (I had already dismissed him during consult about the bump) but he convinced me. Barley’s bump was a mast cell tumor and the diagnosis saved his life. My regret in retrospect is that we took Barley to a specialist surgeon back home to have wider margins removed (it was Dr Lang’s advice to get better margins since the cancer was confirmed, and he was willing to do it as soon as we said go), I should have trusted Dr Lang. Nothing wrong with the specialist we found, but with another decade of life I see how rarely gifted Dr Lang was and I’m sure still is. Thank you Dr Lang, you saved my boy and he just celebrated 11 years because of you.

posted: 02/04/2023