South Asheville Veterinary Emergency & Specialty

I've lived in Asheville for 28 years and did not even know this place existed until I desperately needed help for my precious golden, Jyoti. SAVES is impeccable on every level. The Doctors, staff, support teams are incredibly caring and capable in their respective roles. I felt very supported, Jyoti had a team of 10 loving and caring for her. You don't want your pet to have to need just expert care, but when life throws you something hard, you want to have peace around who is helping you and how. It was a privilege (though devastating) to experience this emergency care facility on every level. Asheville is very blessed to be served by SAVES.

posted: 11/13/2023

They took the best care of my lil Holiday. She had a major surgery and they were wonderful. Dr and staff kept me up to-date during her surgery and after. I'm am so grateful for them and the expertise they have, that allowed me to have more time with my pup. These are good people.

posted: 11/10/2023

Dr Young & her staff treated our cat Dakota for an eye ulcer We couldn’t have asked for any better! She took such good care of him & explained every step of his treatment to us Her staff was so caring & just as excited as we were when his eye healed! We knew he was in great hands

posted: 10/08/2023

Great experience! Bought my 13 yo blue heeler in to have his left eye examined. Very friendly staff that took us back to an exam room within minutes of arrival. The tech was great with a wonderful attitude and you can tell she really enjoys what she does. The doctor took the time to answer all of my questions. She has experience with owning blind dogs. I have to admit I came in dreading what I was pretty sure was going to be the outcome, a blind dog. I left feeling comfortable knowing my dog was not in pain, is still an awesome guy and has a lot of good time left with me.

posted: 11/06/2023

From my first frantic call to the last instructions as our pet was discharged, the staff offered professional caring support to both our pet and us. The receptionist took time to understand our emergency and called to check on us while we were enroute. She had everything ready for us when we arrived, and immediately asked to bring our pet to the treatment area so the staff could begin evaluating her. As each staff member approached us, they introduced themselves and addressed us by name and explained who and what was being done for our pet. The receptionist was so empathetic and hospitable while we were waiting. The treatment staff was quick to come offer updates and gather history about our pet. The doctor was very reassuring and took the time to explain her evaluation and course of treatment. Prior to our pet's discharge, we were able to finalize the bill. As our pet was being brought out, we were given a complete update on her condition, the treatment that was completed and signs to watch for as she was recovering. We were given names and directions for other emergency facilities in case of any changes during the overnight hours. I called the next morning to inform the receptionist our pet had recovered completely. She immediately stated our pet's name and told me how thankful she was that I called. She assured me she would pass along our sincere gratitude and reminded me they were there and available if we needed anything further. I was relaying the conversation with my husband, when I received a text with a picture of our pet. One of the staff members had gotten a picture while the doctor was holding our dachshund puppy Delilah. We are so very grateful to the entire staff and doctor for the excellent care and support we all received ❤️

posted: 11/15/2023