Cloverhaven Animal Hospital

I was a past client of Cloverhaven with other animals and looked forward to seeing them again with my new dog. I knew there were new vets and office staff since I had visited the last time and the first person I talked to when calling didn't find me in their system, but I needed to bring my dog in, so I pressed on with the appointment. When we got there, Savanna at the front desk was so incredibly friendly and helpful to me with an anxious scared dog coming to a new place. She actually found that I was in their system, so that was nice and very reassuring! She went over and beyond to make Harper comfortable, too. It's just so important to pet owners coming to a new place, or even calling to make the appointment, to experience this kindness in an already tense situation, so I am so grateful to Savanna for making our first experience pleasant in the waiting room. Then, we saw Dr. Sam, and I could not be more pleased with her approach! She is a fear-free certified vet with deep, honest compassion, expertise in dog behavior and a world of knowledge I feel I can trust. She was able to tell me things I did not even realize in Harper's behavior that showed her stress level, but then within minutes, because of Dr. Sam and Savanna, Harper calmed herself and was relaxed and content! Thank you to both of them for a great experience. A+

posted: 08/18/2023

We learned real quick just how great Cloverhaven Animal! We own a farm and our Australian Shepherd puppy likes to roam with others. He accidentally ate rat poison. After all hope was gone, Dr Moore said she could try a blood transfusion. This wasn’t just any blood but the blood from a Labrador owned by a technician that works at the clinic. Thanks to Dr Moore and Savanna they were able to save our Buck. They truly care about all.

posted: 08/18/2023

For over 15 years I have been taking my pets to see Dr. Kelly and her staff. They recognize us when we come in, give the best care to our permanent pets and many (many) fosters, and the facility is always clean. For long-haired kitties, they are the only reasonable cat grooming establishment in the area, too. We are grateful for the compassion and kindness they show every time we visit. They have saved the lives of so many of our foster kittens, and are who we recommend when we find forever homes for all of the animals we care for from TLHS and local individuals.

posted: 10/22/2022

Dr. Stephenson and his staff are always so nice and informative when I take my dog to the vet. My dog has had two procedures at this clinic. The first procedure required my dog to stay at the clinic for several nights and Dr. Stephenson personally sent pictures of my pet so I could see his progress. Savanna is has also been great with my dog. I wouldn’t want to go anywhere else.

posted: 08/18/2023

The receptionist is rude as hell. I’m not the only person that thinks that’s either. She was rude to my 82 year old aunt when she dropped my dog off. Didn’t ask her what my dogs name was or why she was here, just took her. Come to find out my aunt took her to the wrong place but clover haven would have known that if they would have checked my dog in properly. 🤷‍♀️ but the receptionist just looked aggravated from all the other animals in the waiting room, making to much noise. They also pick and chose who they make pay the vet visit which is 50$. I’m done with them. Not sure where I’ll get my dogs heart worm shot but it won’t be at Cloverhaven! I’ll drive the Baldwin before I step foot in that god forsaken place. As far as the vets, and vet techs, they’re wonderful!!! Just the receptionist that’s rude and don’t have no home training, even tho she’s looks to be in her 40s-50s. If you don’t like your job, then leave.

posted: 06/29/2023