Southern Pines Healthy Pet Clinic

We adopted a dog named Vega a female part bulldog and red white and we named her Coco and she is a full member of our family now and she loves it here and she is very spoiled and loves hanging out with my other dog named scooter and he is a male part Golden retriever and they play so good now together and I highly recommend adopting here and the staff is very caring and friendly and thank you again Southern pine for a wonderful new family addition and we love her so much 👍❤️💯

posted: 08/01/2023

This clinic is a staple for affordable pet care. We love this clinic and what it does to help our community. Thank you for helping me keep my fur babies healthy!

posted: 06/07/2023

To be clear, the staff and vet were very kind but very misleading. When getting my email to take my cat to get her annual vaccination, it was said the wellness package was $15. Due to me and my partner being low-income, we took this as an opportunity to get our fur-baby up to date on her shots and taken care of. I followed the link to schedule an appointment for my fur baby and everywhere on the site concluded a $15 wellness visit. I would also like to add that I attempted to call 2 times before my visit and got no answer, but left a voicemail to get a call back to confirm appointment time and price— NO CALL BACK. When arriving to our visit the wellness visit was advertised as $15 on the board behind the desk. I even asked the receptionist that checked me in how much the wellness visit would cost, and once again, was told it was $15. Due to my fur baby being agitated during the process, the vet was only able to get her bloodwork. We were told to come back another day with a drug that would calm her down (which I appreciated from the vet). As we head to check out, we were told our remaining balance would be $85. NOT $15. We ended up only paying $35 for the visit and the blood test (we were not told addition shots/bloodwork would cost extra.) Like I said previously, the staff and vet were kind but were not honest or transparent about the total cost of the wellness visit. I would say the biggest issue I have is that we were told the clinic is labeled as a low income vet, and I understand things need to be paid for, however be transparent with your clients on total pricing. Very frustrated with my visit.

posted: 08/15/2023

Asked questions about spay/neuter for cats. I received a message w/great advice w/in a day. Unfortunately, navigating their online presence doesn't give you access to their great advice and that's how you have to set up an appt. The website doesn't explain how to take advantage of the grants they offer thru their messaging site.

posted: 08/18/2023

The prices are great but the staff lacks in what is call bedside manner. They offer a tremendous service for folks that can't afford the usual veterinarian prices but want to keep their pets in good health. My problem is just try to be a little more friendly while doing such a great community service. It hurts to think that so many people come to them because of the affordable prices but then are treated with an almost sense of disdain. I just don't understand it. It's very perplexing to say the least.

posted: 03/05/2023