Banfield Pet Hospital

I’ve been to this location hundreds of times with 3 country dogs. It doesn’t matter what doctor you see, every one of them and their staff is simply unique and sweet and they take their time like other Banfield locations. I know most of them by name and they know me. The place is clean and comfortable, the prices are high for me like every vet but the plan makes my life easier. I am surprised I didn’t review before. I’ve literally had every service and truly care about this location’s staff like they care for all my fur family.

posted: 07/17/2023

Worst experience ever. My dog is 5 and is the most laid back easy going, and loving boy you’ll ever meet. This place does not know how to handle pets with care. My pup was terrified when he left, had an open wound in his Nose and a huge lump on his nose too…. Save yourself the time and trouble. Go somewhere else..

posted: 01/01/2023

Worst experience of my life. They jack up prices and offer you this great plan. They charged me $600 for labs and a urinalysis. I've never been charged by any vet for preparing a needle. "Waste removal" - what? I have to pay for them to throw stuff in the trash. I was charged $65 to walk in on top of the amount they charged me to do an external exam. What to feel my cat? I have turned them in to the BBB. They were sues in 2013 for their scam. ITS A SCAM. GO TO ANOTHER VET! EDIT: I was going to change my review when someone explained this plan covered office visits. She did make it seem reasonable for a second. I took my cat back and approved all purchases (another $200+). His labs are fine but they want to see him in a week to re-run labs again. Overall, two sets of labs and a urinalysis cost me $1000. I was told that without this plan, my first visit would have been $700. That would be $700 for what I was bringing my cat into a normal vet. Got a call from the escalation department trying to break down the costs. I couldnt even listen. $700 for my first visit. Had they quoted that it would be anywhere close to that amount, i would have grabbed my cat and ran. Lesson learned. Try Animal Talk in Wentzville. They are very kind and my other cats' labs cost $170. DON'T BUY INTO THIS. Big business is big business.

posted: 05/04/2023

Shannon and the whole gang are so helpful and AWESOME to my baby❣️

posted: 06/30/2023

They always take such good care of my dogs and treat them as their own. Friendly staff and excellent vets.

posted: 07/14/2023