Millwood Animal Hospital

Our dog nearly died here. We dropped him off over spring break. Four days later when we picked him up he was returned to us clearly with something wrong with him. We were told, "He just vomited a little just now." We took him home and he could not jump on his bed, could barely walk, would not eat or drink, wheezing, shaking and shivering, didn't even want to walk. Could not get a hold of Millwood so we brought him to the emergency vet. Within 3 hours of leaving Millwood he was checked into the emergency vet clinic where he was treated for the next few days for being severely dehydrated, having an obstruction in his stomach, and he was in very, very, very much discomfort. He received catheters, ivs, meds, you name it. He couldn't keep food or water down, couldn't pass gas, couldn't have a bowel movement. I tried to resolve with Millwood but was only told he was fine there and they didn't believe anything was wrong when he left there. I was told by a different member of staff he vomited 'a lot' in his kennel while he was there and by another member of staff that they played very rough in the yard with toys out of the box that he 'could have' swallowed. Long story short, our dog almost died and this place not only did not offer follow up treatment or offer any reimbursement upon our request for the more than $1,000 of emergency treatments to stabilize him, but when we mentioned small claims court, they bullied with us a letter from an attorney saying they would counter sue for any legal costs brought upon them by us. Our dog survived, thankfully, and that's what means the most to us. Do not be fooled though, just because this is a veterinarian clinic DOES NOT MEAN YOUR DOG IS SAFER HERE THAN ANY OTHER KENNEL OUT THERE!!! In my opinion, they failed to recognize our dog needed care and neglected him, causing him pain and suffering. What shocked us the most is when we called them to speak with them about it after the emergency care, their response was, "Well the emergency clinic treats everybody that way. The give everyone needs fluids whether they need them or not." I have attached the xrays showing the condition of his colon, intestines, and abdomen that occurred while he was there. I should also not that the day we dropped him off here, it was time for his annual exam, which he was given, and by their own admission he was in good health. Fast forward four days later and this is what we were dealing with when we picked him up. Personal opinions and reviews aside, the facts speak for themselves. Do not make the same mistake we did in being fooled by the fancy boarding kennels here. They are just walls. It's the care they get behind them that counts.

posted: 04/04/2017

My fur babies loved it and the facility is clean. This was my first time boarding dogs and our fur babies first time to be away from us while we vacationed. Thank you all for making it a pleasant and stress free experience 😊

posted: 07/20/2021

When visiting the Millwood Animal Hospital with our two dogs and three cats, our pets get detailed care from the kind, patient and knowledgeable staff who are passionate in their care for animals. Appointments run on time. And, we've always been able to schedule a timely appointment whether for a routine checkup or a more urgent matter. Our pets have visited the clinic for nearly ten years.

posted: 01/22/2017

From the Front Desk attendant, the doctor and the assistant... everyone is always kind, knowledgeable and compassionate. We had to euthanize our oldest dog and it was heart-wrenching. No rushing or pressure. They allowed us the time and space we needed with our sweet dog and were very compassionate. A week later we took our other old dog to them to get her yearly. She was nervous and a little lost without her pack leader. The Doctor and assistant were awesome with her. Gave her treats and pet her while they cared for her.

posted: 05/29/2021

Everyone was friendly and knowledgeable. I like being able to use the online pharmacy.

posted: 10/05/2022