Angel Animal Hospital

My feral stray that is a baby kitten got to see Dr Jane Flathers. The staff helped me check in and were very helpful and attentive to my newest addition. I thought it would be just another trauma for my kitten and it was a new vet for me since I moved to Springfield recently. Instead, my cat received the perfect personal touch by the staff and Dr Flathers. She barely noticed her rabies shot and I can’t believe how she was purring and sweet by the time we were leaving. Amazing place and amazing care. ☺️

posted: 04/01/2025

I brought my rescue dog in for a very much needed dental. Angel Animal Hospital was so great to work with! Their facility is very nice and clean. Their staff is friendly. They got my dog in very quick when I dropped her off. I got a phone call as soon as they were finished with the dental to let me know how things went and at pick-up the vet personally talked me though her findings during the procedure and even showed me pictures. I really appreciated their call the following day to check in on my dog. Best part of all is it's been a week and my dog is an entirely new pup! Her health has noticeably improved. All in all my experience was a positive one. Price of dental was very reasonable as well. I definitely recommend.

posted: 01/24/2025

To say that I’ve had a great experience with Dr. Flathers and her staff would be an absolute understatement. Both times that I have needed to be seen urgently about my cat, Leo, she was super prompt and full of great information. She’s patient, kind, and prompt, especially to worried pet parents who just want some answers for their babies. Her and her staff went out of their way to check on Leo both times he was seen to make sure that he was okay and doing better after his visit. Can’t thank these people enough for their peace of mind that they’ve provided me when dealing with my cat!

posted: 03/22/2025

I absolutely LOVE this Veterinarian office! Such a wonderful team of holistic care and modern medicine. I trust Dr. Flathers with all our fur babies and recommend her highly! She loves and knows each of her “patients” Dr. Nie is wonderful at chiropractic care, nutrition and holistic modalities for animals! Their new location/office is state of the art and so healthy clean and beautiful! 10/10

posted: 01/23/2025

Moms cat was sick and unfortunately Mom didn’t have money at the time, so I called made the appointment and arranged to pay 77.00 for the exam and specified that they needed to call me before they made anymore charges to my card, because at the time I couldn’t be present. I knew that the cat probably would need medication and had a strict budget, being tomorrow is Thanksgiving!. They failed to call me and just charged my card for another 76.00 for treatment and antibiotics. After realizing this shortly after, I called and talked to the receptionist that was deeply sorry and aware that they didn’t call before charging my card again. She told me that the manager was in a meeting and she would be calling. Yesterday I got a call from the manager and she said that my Mom authorized the charge on the card and they wouldn’t do anything about it. Pretty sad way of doing business and not doing anything to correct faults. Also I might add that the doctor called me on the same day of the visit and gave me a run down of everything that they did. I said I was waiting on a call from the manager about the charge to the card. She even apologized, knowing that they were supposed to call me before hand. But I felt like she quickly rushed me off the phone. They get two stars only because the cat feels better and not a happy customer.

posted: 11/27/2024