Union Hill Animal Hospital

I adopted a sweet male kitten earlier this week from KCPP. Unfortunately, he had a leg wound that he kept licking and removing the scab and making it bleed repeatedly. This wound began to leak pus showing sign of infection and I could tell it was causing him a lot of distress and discomfort. I called the friendly staff at Union Hill Animal Hospital and they were very understanding of my urgency to get him seen and treated so my little guy didn't have to hurt anymore. Thank you so much to Chad and Tracy who were at the front desk and gave me 5-star assistance! Vanessa was very kind to my kitten Finn and you can tell that she is very good with the animals and clearly cares a lot about their comfort. She was also able to provide me a price quote and helpful information during my visit. She took the time to explain to me visually how to administer his medication and let me know that if I had any questions I could get in touch and they would help me over the phone too. Dr. Austin called me and also took the time to go over all the information I needed regarding his treatment and other helpful tips that will ensure the best care for my feline friend. I appreciate his knowledge and insight. Finn does not enjoy his new cone- but it's perfect in discouraging him from reopening and infecting his wound. Also if you look at the bag his medication came in you can see they wrote a heart over the letter "i" in his name which made me smile as it's just such a small detail that shows me the staff here genuinely do care about the animals they treat. The facility was very clean and I enjoyed their decorations as well as how colorful the inside of the building is. You wouldn't think appearance matters but it felt more welcoming of an environment than just a dull white and gray. I highly appreciate the communication from this team and the truly stress free 5-star service I received today.

posted: 12/15/2023

My 14 y/o Chinese Crested sweetheart, Ping, was having urinary issues. Union Hill got me in the next day! I had to leave her at the practice for a little while and while she was there the doctor actually called me to let me know what she found and our plan of action. When I picked up Ping she came out with a really nice vet tech who gave me explicit instructions on her medications and expectations. I went away feeling like I had finally found the right veterinarian practice for my pet and I was grateful and happy. BUT THEN, the very next day the practice texted me to make sure Ping was doing okay and that all was well! That just lifted me beyond grateful to a place that I have no words for! Do yourself a favor and don’t waste time and money going anywhere else, this practice is where you need to be!

posted: 11/10/2023

I am so grateful that I picked Union Hill Animal Hospital to care for my rescued chihuahua mix. The staff expertly take care of him each time I bring him in. The staff is efficient, caring, and knowledgeable about my puppy's care. I can't sing their praises enough!

posted: 10/03/2023

I had never been to Union Hill. I called first thing in the morning when I had an Emergency need for my pet and my vet couldn’t get us in. Union Hill got us right in and took great care of her. The staff was so kind and welcoming, and the service provided was amazing. I’m officially switching vets. I highly recommend Union Hill.

posted: 01/19/2024

These caring people are the best! I have always had a great experience and my lil old pita gets a shot for arthritis every month. When I get the carrier out she goes right to it. She is a salty cat and that says something to me. I can't express the appreciation I have for their authentic care for my animal. Would give 10 stars.

posted: 01/07/2024