BluePearl Pet Hospital

I was given a worse case about around $4500…ended up $8k. Was not given an eating schedule nor a list of food or possible foods to avoid. My husband had to leave the hospital in order to go get insulin which everyone should have been provided with that cost amount! So basically I was along asking a million questions and the directions was confusing on the paper given va what I had asked! She is dead now after weekly visits that never helped that actually made things worse! I could have been given more information and or told from the beginning that life expectancy!

posted: 01/20/2025

We unexpectedly lost our sweet 8-1/2 yo doberman, Frank, at home this past Sat. She was diagnosed with DCM on Thursday and while we knew our remaining time with her would be short, we never expected it to be that short. We were in shock and didn't know what to do when she passed. I called Blue Pearl and they were very empathetic and told us to bring her in and they would take care of the creamation process. When we arrived they had us go around back and were so caring and patient when they came out to get her and never made us feel rushed to leave. The next day I told my husband I wish I would have had my wits about me to ask for her paw print. I was so surprised and grateful when I went to get the mail today and saw the card and prints they had sent. It was our first visit to Blue Pearl and even though they didn't have a relationship with her they still understood how much she meant to us. I can't thank them enough!!!

posted: 10/19/2023

I have used Blue Pearl in the past for emergency veterinary services, and prefer them to the others in the area. December 19, 2021 was the first time I had to use them for another more difficult and painful reason. Our beloved rescue, Pretty Penny Lane, had a host of medical issues. We knew she had more days behind her than ahead of her when we adopted her in May 2021. It became apparent she was declining quickly. Literally everyone there treated me, my family, and perhaps most importantly, Penny, with love, care, and respect. They gave us all the time and space we needed to say goodbye. They held Penny until the pet mortuary opened; and when I went to pick her up, they had her blankets and pillow neatly folded in a bag and made an impression of her paw. We also received a sympathy card signed by their staff. Such a painful moment for us. So grateful for such a caring and professional team.

posted: 01/08/2022

Took are little dog to them this past weekend. She was in pain and got her in immediately. Very compassionate, knew I was very worried. They were exceptionally busy but did their very best. The entire staff was great and we really appreciate all of your help! thank you again, Jason Church

posted: 07/18/2022

Seems as though they have only one veterinarian working on Sundays which can pose a problem getting seen. Our dog tore her nail exposing the soft tissue, causing a lot of pain. We didn't have to wait long before being sent to an exam room, but since they go by triage priority and other animals came in with critical concerns, our time with the vet was being pushed further away and we spent 3 hours just waiting. We ended up leaving without treatment because they werent sure when we'd be next. I definitely understand why we weren't a priority, but as a suggestion, maybe hire an additional vet to help with the workload?

posted: 01/16/2024