Animal Clinic of Newmark

Everyone here is so kind. They’ve been taking care of both of my corgis. Dr Cupp is beyond knowledgeable, front deck is always so friendly. We also come here for grooming, Sandy is so nice and professional.

posted: 02/06/2024

Dr. Cupp and his staff are more than amazing. Not only do they love animals, but they treat each patient like they were their own pet. They are informative and more than willing to ask any questions you may have. Prices are great and they are on top of reaching out to remind you about upcoming appointments and when your pet is over due for shots. I have been taking my 2 cats there for the past 12 years and I wouldn't go anywhere else! Great job New Mark animal center!

posted: 03/30/2019

If you have cats don't go here. I came here a few months ago to have blood work done on my senior cat because he had lost a little weight and was being finicky about eating. Told me everything looked fine except his liver enzymes were a tad out of wack. Told me to give him this medication called denamarin. Turns out it's not even medication. Its just a liver support supplement. Tried to charge me 90 dollars for it when I could get it off chewy for 32. Fast forward a month my cat still loses weight. I ask if I can get antibiotics to make sure it's not a bacterial infection in his liver. Was told to bring him in to have his thyroid checked because on his blood work originally he came up borderline for hyperthyroidism. He never told me that and only told me something looked slightly wrong with his liver. I bring him in and he doesn't even want to do the thyroid test because now my cat's skin had started to turn yellow and he said he suspected liver cancer. Yet never did a liver biopsy never confirmed anything with a test. Sent my me and my cat home with steroids to "make him comfortable" instead of giving me hyperthyroid medication because his symptoms prior to that were text book hyperthyroidism minus the yellowing skin. Liver damage (yellowing skin) usually occurs as a secondary effect to an underlying condition like hyperthyroidism. I can literally feel the enlarged thyroid gland in my cats neck myself. I have a very close friend who is a vet in NY and he looked over my cats bloodwork himself. He told me he should have given my cat hyperthyroid medication and perhaps he would still be here. I feel like I failed my cat for bringing him here to an incompetent "professional" who clearly only cared about trying to milk money out of me and making the situation worse so he could get even more money out of me. Worst experience of my life and I couldn't be more upset with the lack of care I received here. My baby paid the ultimate price for it too and is now being put to sleep.

posted: 06/29/2024

Dr. was very knowledgeable and gentle with our cat. The assistant was very skilled at making our pet feel safe. Reasonable prices, minimal paperwork. Very efficient, for minor issue we were in and out in less than 1/2 hour. Great experience.

posted: 11/02/2023

My Groomer since end of 2006, Sandy is leaving. I'm so sad. But Sandy, the entire staff, & Dr. Cupp are all very nice, polite, patient, professional, & proficient! Thank You to each & everyone!!!!

posted: 09/12/2024