Independence Animal Hospital

Showed up with an appointment today that I had made early last week for a cat spay. Was rudely turned away. Told me they didn't accept walk-ins and were extremely short with me. I walked out honestly thinking I had gone to the wrong place! Double checked my phone records and confirmed this was the place I called last week. If they can't keep an appointment or offer basic decency in their communication, I don't know how I feel about that clinic performing surgery on my pet. Maybe I just dodged a bullet here, but they could really work on their customer service and appointment taking skills. Will not be rescheduling. Found a cheaper and much more caring veterinarian.

posted: 06/21/2024

On November 3rd of 2023 I came here with my dog Juno. I had brought her here two times previously, for them to check her in her declining health. They didn't figure out she had Addison's disease before it was too late. They only did a blood test on her last day alive, had they figured it out before she could've lived on for a number of years. I have done my own research, had they figured it out sooner she could've lived. I haven't had the strength to write this until today. I do NOT in any way recommend this clinic, they are slow to act and ignorant. I will note here, they gave her the shot for Addison's which i agreed to, not knowing it had the possibility of killing her. They did not warn me this could've happened. If they had i would've brought her home without the shot and had her euthanized at home with a vet, where she was most comfortable. They ROBBED me of the chance to do this and properly say goodbye. I will never forgive this clinic, every time i drive past it i sob. Sure they put her last visit costs towards her cremation BUT this in no way makes up for what they did to my best friend. Would give 0 stars if i could, if you can avoid this vet. They killed my best friend and I will never come here again. I recommend Northeast Animal Hospital, they are kind, honest and professional.

posted: 09/14/2024

Honestly I know people all over the city who make the drive to bring their animals here. I have taken my pets to this place for years and will continue to do so. I had the pleasure of meeting Dr Scott on my last visit and found him to be honest, sincere, and very easy to talk to. My pets have always received excellent care here, but this visit truly stood out. Thank you for the genuine care for our pets.

posted: 10/08/2024

I love that they have walk in appointments everyday of the week. The staff is always great and friendly. All of my babies come here and will continue to.

posted: 10/18/2024

They care about animals here, everyone does, pricing is better than everywhere else too. Dr. West is amazing and so is every other vet here. Nurses and front office staff are amazing as well. Consider yourself lucky if you get to go here!

posted: 10/09/2024