Animal Emergency & Referral Center of Minnesota

Our little guy started acting a bit more like himself as soon as we arrived and the staff was kind enough to offer just a quick vitals check or full visit. We opted for the quick vitals and he was ok! Off we went, but I'm so happy to know of this caring crew in case we need them again. Their quick availability, kindness, and sense of humor stood out! Thanks, all.

posted: 02/12/2024

I was happy to get my dog in quickly and everyone was very nice. The short wait time was my favorite aspect. Beyond, of course, making sure my dog was safe. I’m going on about the wait time because last year we were in a different emergency vet for 4 hours and I had my two children with me. It was a long, trying night. The care of the animal should be priority though and they did a wonderful job here. My Pupper had to be hospitalized and they sent text follow ups including this photo.

posted: 12/08/2023

We had to bring our dog in for emergency surgery to remove a foreign object that he had swallowed. Everyone there was so kind and helpful. They explained to you what their plan was, answers all questions and called/text with updates through out the day/night while our dog was in their care. I would highly recommend this emergency center!! You can tell they truly care about your animal and not just about getting your money. Thank you team for caring for our family member and for being so kind and thoughtful!!

posted: 11/18/2023

The caring staff here really helped me get through a life threatening emergency for my 2 yo tabby. They got me in right away, immediately addressed my cat's pain with medication to keep him comfortable, and communicated clearly, frequently, and promptly. My kitty stayed the night with them, and they sent two text updates with pictures, called twice with updates, and encouraged me to call whenever I wanted. The vet was very clear about my cat's condition and walked me through all the possibilities going forward, giving me time and space to ask questions and explaining the options, and potential consequences, clearly. I am 100% certain my beloved pet would be dead without their life-saving care, and I cannot thank them enough for this. I hope I never need their services again, but they are saved in my phone as my preferred pet ER. My only other pet ER experience was really horrible, so they've changed my idea about what an animal hospital looks like. It's worth mentioning that they were very patient with me in applying for Care Credit, which I appreciate because not every animal hospital takes credit like that.

posted: 02/12/2024

Going to the emergency room with your dog can be a very scary thing. They made me feel very assured, explained everything thoroughly, had calming demeanor, treated him like he was their own, and the service was super quick. The vet herself was very nice and let us speak about our concerns and explained things well. Reception staff was also very kind and explain the whole process each step of the way. Probably one of the best experiences at a vet that I've ever had.

posted: 03/08/2024