Banfield Pet Hospital

Love the location and the staff. All three of our dogs go and they take great care of our dogs. I have never felt that they glance over concerns and will assist in giving me options for items such as allergy meds for my dog and not pushing for the most expensive option! They take great pride in the service and care since I’ve been taking my newest dog. My three happy banfield dogs.

posted: 11/18/2024

They took great care of my cats. I came in suspecting that one of them was diabetic. The vet tech listened to my concerns and took them seriously. It was confirmed with a blood test. The Veterinarian was emphatic and helped me make an informed decision about his treatment plan. I wouldn’t trust anyone else with my pets.

posted: 09/22/2024

This Banfield team is incredible! My black lab was very sick last year, resulting in two unrelated emergency surgeries. The team helped me navigate a stressful and scary situation and went above and beyond with her care. She's living her best life as a spoiled pup thanks to this team and their dedication to her health. Additionally, I had to say goodbye to my German Shepard last year in a sudden manner. It wasn't completely unexpected, but I was unprepared when it was time. This team rapidly coordinated a euthanasia while I was falling to pieces. They were compassionate and gentle, and though it was so hard to say goodbye, I know it was easier because of the care and compassion of the team here at Maple Grove. I will always come to this team to have my pets treated by the best. Thank you, Maple Grove Banfield Team!

posted: 08/01/2024

Was a client for 5 years and have many horror stories from Banfield in Maple Grove and Plymouth MN. We had 2 cats on plans there and they were unable to keep them strait. Terrible record keeping let to numerous instances of incorrect records being applied to the wrong pet. Often records would appear for our cats that weren't theirs. We got tired of trying to correct records that were leading to treatment on the wrong cat or appointments that had already happened. Not going to go into details but after a surgery on one of our cats the wound reopened, so we took our cat back to Banfield in Plymouth and they took out a surgical stapler and stapled the wound shut right there. No pain killers or any prep, just stapled it shut and handed our cat back to us... If you can afford it, don't send your pets to Banfield.

posted: 09/03/2024

Had a great experience with Banfield. I was looking to switch vet clinics for my fur baby after experiencing some issues with our previous vet clinic. Banfield was kind, informative and helpful with resolving my fur baby’s problems. Aly was kind and helpful on getting us an appointment as quickly as possible. Megan was super kind and friendly with helping check in my nervous puppy. And Dr Huettl was able to help us fix the problem and gave some tips for future preventative care! I will definitely be bringing my pups back to the Maple Grove location! Highly recommended Dr Huettl!

posted: 03/27/2024