Banfield Pet Hospital

Really nice people there. Our Great Dane died on the way to see son. I called for help with issue. I dropped our Izzy off and set up arrangements for final resting place. All personnel there signed and mailed us a card for our loss. They included paw prints and a nose print. Izzy was old and knew her time was coming to an end. Kaitlyn helped with arrangements. She helped us out tremendously.

posted: 10/05/2023

To say our recent visit to "Banfield" in Apple Valley was a nightmare would be an understatement: 1) The nurse did not smile once during our entire visit; I had the impression that neither the dog patient nor the owner was welcomed or respected; 2) the vet spent a few minutes with my dog and prescribed three medications; the bill increased to $211. The nurse didn't even give me a paper bag for the meds until I asked for one: 3) my dog developed cherry eye, instead of anti-inflammatory eye medications, the vet prescribed an expensive antibiotic eye ointment. My dog's eye is noticeably worse after applying the ointment, and 4) I did not receive a call or email from Banfield to check on the dog, as I usually do after a vet visit.

posted: 11/25/2023

My wife and I are first time dog owners. We were unsure of what vet to take her to, what shots she needed, and how to properly care for her health. We signed up for the monthly pet plan and it has saved us hundreds over the past three years. It not only pays for shots, spay, and all vet visits, but it also gives discounts on any extra medication needed. We have been to Savage, Apple Valley, and Burnsville and they have always given us 5 star service. My dog is happy and healthy because of Banfield.

posted: 11/03/2019

Avoid this place. They missed a fly larvae infestation on my dogs rear end. $700 X-rays and "SUPPOSED " investigation as to why she was not moving her REAR END. I had to go back the following Monday to have this infestation removed and I had to pay another $200. She had to suffer through it the entire weekend. Put some money aside every month in a bank account. To help pay for your pets emergency services if they're necessary. don't pay this farce of an Acurate, go the extra mile kind of place. They will only go as far as your wallet.. This is a picture of the room they brought us into. As you see it has a leash tons of hair from searching for fleas from the previous dog that was not wiped down or cleaned up or swept up on the floor.

posted: 08/26/2021

I had to put my dog down so that is why I am giving my experience 1 star, I miss him so much. Banfield was very professional about the entire process. I would recommend their services the next time you have to say goodbye to a fur baby.

posted: 03/08/2019