Wholehearted Veterinary Care

Dr. Malone and the entire veterinary team are so wonderful and I highly recommend them for your fur baby’s care. Our golden retriever, Goose, was terrified of going to the vet and required some extra help. They were so patient, understanding, and compassionate with him. They sat down on the floor to make him more comfortable, always had treats for him, and adapted their strategy to methods that put him at ease. They helped to identify that my 3-year-old Goosey Bear’s behavioral changes were actually symptoms of an aggressive, genetic cancer. I trusted their recommendations and referrals completely. After my sweet boy passed at home, my fiancé called to tell them. He wanted to thank them for all of their care, but was a little emotional at the time and unable to. Without hesitation, Wholehearted called Goose’s oncology team and shared the news for us, sparing us another difficult conversation. Shortly after his passing, we received a card with such kind words from everyone at Wholehearted. It’s on our fridge and I’ll save it forever.

posted: 08/26/2024

I moved from Chicago and needed to find a vet for my sweet 19 yr old cat. Not only was Wholehearted accepting new patients, they took me in the next day after hearing my concerns. Dr. Malone is honestly the nicest, most calm and knowledgeable veterinarian I have ever come across. Her bedside manner was unparalleled with me and my cat. What always seemed like a stressful place to visit was almost like an oasis in her practice. While my old girl was taken back for her bloodwork, Dr. Malone stayed in the room with me to talk about my cat as if she were her own. It’s unheard of to have such great veterinary care. I wish I could give them more than 5 stars! And can I just rave about these rooms… pending what animal you have, you have a room suited for their needs. A cat jungle gym on the wall! Absolutely amazing!

posted: 08/31/2024

Our greatest concern in moving to West Michigan was finding excellent veterinarian care. Our previous vet set a high bar and we struggled to find a practice that met our needs. Our number one need was for a practice to LISTEN. From our very first email to Wholehearted we knew we had found a veterinarian practice above the rest here in West Michigan. We have had several appointments, several phone calls, ordered meds via their portal and used their patient portal. We are so pleased with this practice. Highlights: •The staff is extremely friendly and knowledgeable. •The clinic is clean, inviting, and designed to support fear free interactions for your pets. •The patient portal and online pharmacy are easy to use and very convenient. •The technicians had completely read our fur kids files prior to walking in the room and referenced notes previously made (which none of the other clinics we interviewed prior had done) •Both Veterinarians had extensively read our fur kids files, prepared questions for us and reached out to our previous vet for consultation. •Pricing is aligned to other practices and was fair. We understand our fur family is unique. We have 10+ year of rescue/ shelter experience between us, all five of our cats and our dog have complex and often rare medical conditions, and what we spend annually for veterinarian care is typically 30x what the average home would spend. We have a very unique perspective and advocate for quality veterinarian care for EVERYONE. This practice starts by demonstrating that they CARE. We fully endorse this practice and highly encourage others to give them a try. First time pet owner, small creature collectors, complex medical case enthusiasts like ourselves, all will find this practice amazing.

posted: 04/25/2024

Brought my 2 new boys in for a first visit wellness exam. Being a new snake owner, they helped answer my questions and went over my husbandry for them so I'm more confident in my care. The techs are very knowledgeable and help keep my snakes as comfortable as possible. Even though the exam was slightly stressful for them, they were quick to relax after and back to their usual snake selves. Thank you to all the staff there at Wholehearted Vet!

posted: 02/27/2024

A fantastic vet clinic. The facility is super clean and very new. The receptionist and vet tech staff are all amazing; they’re really friendly and helpful. And then the vets are really knowledgeable and caring. We feel confident taking our pets here that they’re getting great treatment! They also accept other animals too such as small pets (rabbits) which is not common. Overall I highly recommend them!

posted: 08/20/2024