Jefferson Veterinary Center

Dr. Sinclair is so good with animals, and is very personable in the way she explains medical concerns and care procedures. The staff is always kind and helpful over the phone and very sweet with my animals in person. Even through going to the vet can be a little stressful, the people at Jefferson always make it a positive experience.

posted: 09/20/2023

Used to be decent, but now they barely answer the phone and you may as well not even try as they don't take appointments. If your animal is sick...go elsewhere. They don't seem to have the capacity to handle clients anymore.🤷

posted: 07/24/2023

If your dog is the slightest bit nervous do not take them here. I’ve been taking my animals here for years and it’s not the same at all as it used to be. My dog is standoffish to new people and takes a minute to warm up. The tech and the doctors demeanor made it worse and they took him in a separate room from me for only an exam and vaccine. Came back in and asked me to put a muzzle on him and wouldn’t let me be with him for the exam when I asked. I wasn’t going to make the experience worse for him so we left and I already have some great recommendations for other vets.

posted: 08/31/2023

Tuesday June 27th I had a progress exam for my dog Hachi. Due to some unforseen car troubles I was unable to make it. I called hours in advance to let it be known that I was not going to be able to make it, I was then told that I would have to pay $35 before I could even reschedule. After explaining the situation and how I've been a LOYAL Jefferson vet client for at least the past 8 years, I was told that someone would talk to the doctor about having the charged waived. After 5 hours I finally received a call back and was told that the fee would be waived if I showed proof that I had to have my car worked on that day. I'm not sure if its change in management/ownership or if this decision was based off of race but since I've been reduced to showing a note like a child who missed school, I will no longer be a client of this establishment. Thank you for the years of service but this is where we part ways. I did provide them proof and when I asked for all of the records for both my dogs I was told it would cost $35! Anything to get that $35 from me huh? Smfh it's safe to say, my pets will no longer be seen at Jefferson veterinary center. It's sad because Dr. Kera Sinclair was an AMAZING veterinarian

posted: 07/16/2023

I am so grateful for the kind wonderful staff.. I brought my baby Charlie in to be put down, I was told by another vet he had kidney failure, so I thought it was just his time. He had stopped eating and was not doing well, the vet there looked him over and said let's give him some blood work and see if we can figure out what is going on, come to find out Charlie did not have kidney failure, he had something going on, and she gave him some meds to help him eat , long story short he is thriving. I will be forever grateful for this kind staff. They seemed to really care, they will be getting ALL of my business from now on.

posted: 02/20/2022