Parkway Small Animal & Exotic Hospital

This is best place to go for all your pet’s care. Everyone one is friendly and committed to giving superior service. From the welcoming staff, to techs, to Dr. Knapp, all care about your pet. Dr. Knapp takes the time to explain things thoroughly and make sure all questions are answered. We have been bringing our chameleon here since he had problems at 2 months. We are grateful we got him here and that he is assuredly receiving the best care! I highly recommend Parkway and you will not regret coming here!

posted: 07/16/2024

Jordan the front desk lady called me right away as soon as they had a cancellation to help my little bunny. Has a neurological parasite in his brain and they were so amazing. Samantha and Dr Leone we're so sweet and patient. Highly recommend this place

posted: 08/28/2024

I think they’re a bit high cost, but what’s more worrisome is reading the report that says the Vet “recommended euthanasia at this time” when they didn’t clearly say that, and also that my pet had “2 months left” which they also did not verbalize. I realize chart notes are sometimes written hastily, but this kind of stretching the facts is not what I’m accustomed to from the excellent veterinary care I’ve received elsewhere. Yes, I agree with other reviews that the staff is very friendly and helpful.

posted: 09/05/2024

I have taken my mice here several times, and a fish once, was never displeased, so when I needed a new vet for my cat, I didn’t think twice to bring her here, and I absolutely regret that decision. Dr. Micielli did the exam for my senior cat with anxiety, she met all my concerns with condescension, insinuating many times that I just am an inexperienced cat owner and don’t know the basics, then prescribed a sedative and said they were not able to complete the exam or take labs due to my cat becoming aggressive with them. That is HIGHLY abnormal behavior for her, my cat loves people and never has had issues with any vet in the past, but it was a new vet for her so I wanted to give them the benefit of the doubt. I paid full price for the unfinished exam under the agreement I would bring her back in two weeks on a sedative to complete what they couldn’t finish. Two weeks later and even with a sedative they still couldn’t do a full exam, I asked they at least look at her teeth which was one of my main concerns, that maybe with me in the room she will do better. I am incredibly disgusted by what I witnessed as Dr. Micielli attempted to look at her teeth. She handled her as if she is not a living creature but a doll, manhandling her even when my cat was crying in pain she did not let up. It became immediately obvious to me why they were not able to finish the exam both times, I told her to stop, we will pay for the labs and leave. They wouldn’t refund me for the STILL unfinished exam and instead recommended I take my cat to their sister location that focuses more on cats. Why wasn’t I told to go there in the first place? I feel awful for what I put my cat through, and sick to my stomach to think if that’s how they handled her while I was in the room, what did they do to her when they took her out of the room?

posted: 07/29/2024

I brought my Thanksgiving Turkey in for a checkup and everyone here was wonderful, patient, sweet and kind. Gave me serious peace of mind. My anxiety was through the roof. I was extremely nervous at first. Especially when anyone holds my Obi. The VA, Marissa, was the sweetest in the way she held him and very gentle. (I was internally panicking because he is a very strong boy with heft. seriously made me so happy. I knew he was in great hands! The Staff here is wonderful and Dr. Periat is EXCELLENT!!! I will be recommending them to anyone with reptile and animal needs! Great work! Great staff. Clean. This is my second review for here. Always need to give credit where credit is due! Thank you parkway and staff! Shared some photos bellowed for all to enjoy! :)

posted: 11/27/2022