Banfield Pet Hospital

The staff there is universally kind and helpful. I've used them for several problematic rescue dogs and they have done their best to handle and comfort the animal. Here is Clover a painfully shy lab mix and now a regular patient at Banfield.

posted: 10/08/2024

We’ve used Banfield for 8 years now and for 3 different pets. We love the staff, but it seems Banfield is taking on too many pets to care for their current pets. My dog is suffering from an illness that needs to be addressed and it will be 3 business days until we can get her seen and it’s for a “drop off” appointment — that doesn’t work well with our dog with anxiety. I had to call consistently for 8 minutes to get a receptionist to pick up - no offer to leave a message, just 0 for call again (these receptionist are amazing and I can tell are working their hardest with the loaded schedules and demands). We used to have no problem having our calls answered and being seen same day for these issues that we are paying monthly for. It’s really upsetting and I can imagine the staff feels overwhelmed, too. :( Just a consideration to help service your current customers.

posted: 09/14/2024

Staff was super friendly and treated my senior cat like a queen. She had matted fur and had to be sedated to get groomed. Vet did a great job and my cat moves much more freely than before.

posted: 09/19/2024

One thing I can say when they diagnosed my puppy with parvo The test was on the house and we were sent away to try to collect enough money to get treatment for my seven month old puppy. I just had a newborn baby days before this happened. I didn’t have an extra thousand plus dollars I didn’t have it. I had tried to borrow money every which way I could this dog was not a pet. This dog was my baby just like one of my kids. I was under the impression when I bought this dog that she had already had her first set of shots, which would have included the parvo vaccine however, I was misinformed. I took her to Banfield Friday. She was gone Sunday night. I did everything I could to try to save her including IVs to keep her hydrated. I went to tractor supply I got a vaccine. Maybe it would knock the sickness out of her but nobody cares about your animal or your pet, if you don’t have money, they don’t care you would think that there was one animal lover in any of these hospitals for animals, but there is not one among the lot that give a shit about your pet unless you have money so I would give less than one star if I could, and still review anybody reading this make sure you get some type of insurance for your pet in case the worst happens to you because no one at any of these vets animal hospitals will help you unless you have an Extra thousand plus just sitting around waiting to get spent

posted: 10/11/2024

The staff were so nice and I was able to get a weekend appointment. Prices were very reasonable and you can find lots of information on their website. The location is good (right in front of the Salisbury Mall) and has plenty of parking.

posted: 07/22/2024