Greenbriar Veterinary Hospital, A Thrive Pet Healthcare Partner

My german shepherd and beagle/shepherd have been going to Greenbriar since there were puppies. They were trained there and spent many days in day camp. The management has changed and a huge turnover of employees. I have seen this place when it was top notch to what it is today. There is no communication between the day camp/boarding to the front desk. There have been several times I am told something about visiting day camp and then when I get there they tell me I need a shot or doctors note, blah blah. My vet had sent them to them several times. But no one communicates. Not to mention from x employees the conditions the dogs stay in when they board. After 9 years we are done with this place. If you love your dogs, Please don't take your dogs there.

posted: 09/12/2023

After a two-week "hotel stay" (we were on a trip), we got our dog back wrapped in a blanket with quite bad bedsores. He was traumatized and neglected. (On the positive side, he was treated for his infection and constipation. This was also communicated to us.) But overall, he was in a miserable shape when we got him back. In conclusion, he was definitely not mistreated or anything. Not totally ignored either. But clearly not "cared for" either. Totally unacceptable for a veterinary hospital.

posted: 09/14/2023

We have been using Greenbriar Pet Resort for doggie daycare, boarding, and grooming since 2020 and have always had great service, and our dogs, Happy and Graci LOVE going there! The staff is always friendly and makes us feel like our dogs are the "cream of the crop." I would recommend them to anyone that wants to keep their dogs happy and socialized.

posted: 03/07/2023

We board our pup here and they always make the experience as painless and smooth as possible. I love that they handle all needed testing and vaccination on premises! If I had one suggestion, I really wish that they would implement a service to get a daily report or pics of our dog while boarded.

posted: 08/12/2023

GPR is the best! I just read a review about thier outrageous prices and quite frankly, our experience has been the exact opposite? And, as a matter of fact, when we picked up our pooch (Rock) following his last stay, we were refunded an entire day based on the time that we arrived, how great was that! I know that there will always be people that will complain, nit pick, bash, etc. ... but our experiences have been nothing less than superb! Our pooch isnt the friendliest, but he has grown to feel comfortable with the staff, and they are more comfortable with him. I would recommend GPR to anyone! They send reminders, they will work with you to find the best possible solution for you and your loved one(s). And they have offered numerous discounts, all without asking! For our family, the cost is not an issue, when I know that our pooch is being well taken care of. And, in comparison to other facilities that offer boarding, their prices are very competitive for the level of cleanliness (the facility is spotless all of the time .... immaculate) and care that you receive. Lastly, the staff, from the front desk, to those persons that manage those that board are outstanding! Everyone is ALWAYS super pleasant, knowledable and helpful.

posted: 04/05/2023