Pet+E.R.

We took our family's golden retriever there for sudden paralyzation of her back end. We were there for a long time as they were busy, but everyone went out of their way to be helpful in making her comfortable & making sure we knew our options. They gave us a blanket for her while we were waiting, & tried very hard to express her bladder so she wasn't uncomfortable. Thank you

posted: 06/18/2024

Had to admit my cat after he ingested a lily, every vet I spoke to was very kind and knowledgeable and understanding. Every tech, nurse, receptionist was so kind to me and my pet. I was scared leaving him alone but took comfort in knowing how much the staff clearly cared for every animal coming through. facility was also perfectly clean and organized, even in the animal holding area where they kept my cat. Vet stayed in constant contact with me throughout the entire ordeal with updates and answering any questions I had which really helped put me at ease. The facility also made it very clear that I was welcome to see my cat while he was in hospital whenever I could, I always felt welcome. Highly highly recommend. Although I hope I never have to come back! God forbid I do this place is my first choice.

posted: 04/17/2024

The Pet+ER facility was impeccably clean, and both the staff and veterinary technicians/nurses were remarkably friendly, kind, and supportive. Their genuine care for pets was evident, and I never felt like just a customer. However, there's room for improvement in reducing the wait time to see a veterinarian. Whether this is due to staffing shortages or other factors is unclear. Nevertheless, I wholeheartedly recommend their services.

posted: 03/10/2024

I brought my dog here after being referred by another vet to get her in. She spent 24 hours at this vet and they charged me $7,000. We took her home the next day waiting for results to come back, which took an entire week. Only to have them call me and tell me everything was fine. She still is not doing well. I called 3x asking to be speak to the one vet that was treating her because I had questions. I still have not received a call back. For 7 thousand dollars this is how they treat people. The only response I received from a tech was that I could bring her back in… with what money. I’m completely drained with no answers and my dog still is not doing well. This is absolutely horrible to treat people this way. I have done everything to try and help my dog to be left with nothing. And the fact that I can’t even get a call back to have some questions answered is just sad. How can you treat people that only want to help their animals this way.

posted: 07/16/2024

My family and I are so grateful for this place. They saved our dog! Our dog was bit in the face and lost his left eye, but my husband called while he was on the way with our dog and they were all ready and took our dog back as soon as they got there and they took such great care of him. His eye is healing so well after the surgery they treated him so well and were wonderful about letting us know what was going on at all times. We are just so grateful for this place really and truly, our dog is like our second child and they took such great care of my baby. I can’t recommend this place enough!! I wanted to genuinely say thank you to all the staff each and every one and the vets, just everybody. We are beyond grateful from the bottom of our hearts.

posted: 07/02/2024