Animal Emergency Hospital

The doctors and staff at the Animal Emergency Hospital were beyond exceptional. We had an emergency with our cat having a urinary blockage. I called to explain my worries and the staff took us right away. They guided us through everything that needed to be done to save his life in a calming manner. I felt like he was in the right hands from the very beginning. After a two day stay, our sweet boy is back home recovering well. The doctors took their time each time I called to explain what was happening and what was to be expected. They thoroughly explained all the things we needed to do in the future to ensure our cat has the best life possible and to avoid this reoccurrence. We are so grateful for them! Thank you for saving Beans!!!!!

posted: 10/18/2024

It was a very good experience. They took good care of my baby Roxie. Started when I walked through the doors, very clean and calm environment. The staff is very attentive. Everyone is very friendly, they were even smiling at 12 midnight lol. This hospital has a great team and with a great team they have great leaders. And I will take this 40 min drive again if any of my pets experience an emergency. Thank you all for your kindness and your compassion. Don’t ever change!

posted: 11/11/2024

I cannot express enough gratitude for the exceptional care my kitten received from Dr. Kalwa and Kelly D. about a month and a half ago. When I brought my two-week-old kitten in, he was very sick, and I was understandably anxious. From the moment I arrived, both Dr. Kalwa and Kelly were incredibly knowledgeable, helpful, and reassuring. They took the time to explain everything in detail, providing me with the information I needed to confidently care for my kitten. Their genuine compassion and dedication to animal welfare were evident, and it made a world of difference during such a stressful time. Thanks to their expertise and support, I felt empowered to take care of my little one. I truly couldn’t have done it without them. If you're looking for a team that genuinely cares, look no further! Highly recommend!

posted: 09/27/2024

I have been close to some of the staff at Animal Emergency Hospital for many years, but never from the side of a client with a sick dog in their ICU. I cannot say enough thank you's to the staff for helping with my sweet boy. Nobody wishes to be in the emergency room on a Sunday evening, but they came to my rescue to get his diagnostics done quickly. Dr Kalwa thoroughly explained his case, created a reasonable estimate, and even got him started on pain medications while we waited. Over the next few days, Dr. Willer was amazing in her communication and did an excellent job in surgery, saving him and performing a routine procedure I had requested. Thank you to the technician support staff working behind the scenes, as well as those who personally interacted with me in reception. They were all helpful with updates, sending me pictures, letting us visit, and answering my many phone calls/ questions. Thank you to all the staff for saving Hershey before it got too late! I recommend AEH to anyone with an emergency and urge them to be patient with the staff, as they are incredible.

posted: 10/10/2024

We took our very old cat (19 yrs) to this ER at night thinking this was it, euthanasia. The staff from our first interaction to the end was amazing. Everyone was so friendly & compassionate. Dr. Alexandra Kalwa was absolutely wonderful & knew just what to do with what she knew from his exam. She laid out our options & was very supportive with our decision to give our boy a chance by treating him. Dr. Jessica Smith was so sweet & called the following day to check on Max. Vet tech Kelly was awesome…we can’t say enough about all the staff! Max is actually much doing better, eating, drinking & back to his old routine. 💕

posted: 09/09/2024