Waltham Veterinary Hospital

I would absolutely not bring your animal here, even if it’s the only place w availability, go to urgent care. We brought our brand new kittens (9 weeks) in bc it was the only place that could take new appointments around us in a reasonable amount of time. It’s a 1 woman show and the space is dirty and poorly kept (probably because no staff). She did not have our kittens best interest in mind at all. Our cats were showing visible legions of ringworm and I had a spot of it on my own arm so we brought them in and she said they didn’t have it and didn’t treat them for it. She treated them for the rare case of fur mites (which our new vet confirmed they didn’t have). We looked up some of the other vaccines/meds she gave them, one was DISCONTINUED, and she didn’t have kitten doses on hand (even though she said she’d order) and just cut an adult dose in half and gave it to each of them which she then over charged us for 3 doses of that medicine when they split 1 dose. She later corrected with a check because she “didn’t know how” to cancel the transaction. She also includes a hefty card fee on top of everything else, I’m not sure who carries $700+ in cash with them on a daily basis which is what our visits cost every time we had to bring them in (3x in 1 month). For the “staff” that she isn’t paying you’d think she’d be a little bit cheaper, or at least provide a “vet tech discount” for us as we were directed to scruff and SHAKE the kittens while she gave them shots, among other things. We brought them to a new vet and they’re on oral and topical medication for ringworm and have massive raw legions on their bodies because it wasn’t caught sooner…

posted: 08/08/2022

NO! Go anyplace else! Dr. Merola gave my 14 year old dog many vaccinations he did not need, and I did NOT authorize. This is a dog she KNEW had vaccine reactions in the past, and I declined them all every office visit. I was charged more than $100 for unwanted vaccines. Try Kindness Vet or Newton Animal Hospital.

posted: 08/28/2020

Without any children of our own, our fur baby is our only child. I would not trust any other doctor with my baby boy! Dr. Merola is the smartest, with the most amazing temperament, and attentiveness with the animals when seeing them. If you’re call ncerned that her desk may be a mess... then your priorities are in the wrong place.

posted: 07/14/2020

Cold, uncaring and just in it to make $ What was really irritating is I corrected her 3x that my cat was a "she" and not "he",but never correxted herself. I had been through some financial hardships and she was aware but did not care. Gave my cat a $80 rx which she staryed in office (eye drops) so had to purchase. Left after $400. Switch to kindness and half that- more caring vets and not a freezing cold and dirty waiting roon. Also my cat doesnt get a tenth of the anxiety as she did here. Would not recommended at all.

posted: 06/05/2019

My 10yr poodle dog who is very calm and very well mannered. My family went on 6day vacation and I picked this place out of desperation because our original boarding was fully booked. My dog came back with a big cut on the bridge of his nose and a hoarse bark. BEWARE!!! THIS PLACE IS BAD NEWS.

posted: 07/08/2016