PetMedic Urgent Care Vet Clinic

I will never ever come back. Went in for something simple and they wanted to pressure me to do blood work, along with other charges that they called “miscellaneous”. Kept telling them no. I was there for over an hour for a simple reason that should have (and has at other places) taken 20 minutes max. I went to pay and she said my card did not go through. I opened my banking app and it did in fact go through but she said on her end it wasn’t showing up. I let them run it again and she said to call if it was processed twice. Well what do you know, I was charged twice and of course they are closed for the next 4 days.

posted: 06/22/2023

While I was grateful they were able to get us in at 830 after we were left with little other options, I was not happy with a few things. 1. We were quoted $500ish in the room. When we went to pay, the bill was 950. I had to ask them to review it, and take off items that we said we didn't want in the room before being able to pay the original, quoted amount. 2. The days/hours. We brought our puppy in for a broken toe at 8:30 pm, and when we discussed xrays, they said they could do them but we would not receive results until 2pm the next day. While I understand they need to send out the xays, having to wait nearly 16 hours for results is unacceptable. The staff was extremely nice, but beware if you need something for a broken bone, go elsewhere and ALWAYS DOUBLE CHECK YOUR BILL

posted: 08/31/2023

Dr. Brus and all of the staff at PetMedic were amazing. We went when our dog started showing signs of lethargy and pain. We were so anxious and Dr. Brus put us at ease, gave our pup a full exam and was very gentle and kind with him. He sat on the floor with us to observe his walking and explain in detail what he thought the problem was and how we were going to address it. We left feeling so much better and with a plan of action to get our pup feeling better. Our normal vet didn’t have any normal or even emergency visits for weeks, we are so grateful we have PetMedic to go to, and they treated our pup like he was a regular and loved patient.

posted: 06/06/2023

Petmed was AMAZING! The staff was so friendly and my cat was treated so well. I never thought I could laugh that much at a vet, or get so teary-eyed watching someone treat my cat so gently. The place was also very clean, and pricing felt very fair.

posted: 07/23/2023

Every staff member we met was so kind! It’s a stressful situation bringing a pet to urgent care and we were instantly comfortable. Dr. Brus was thoughtful and great with our cat and explained everything we needed to know in great detail. Thank you all!!

posted: 05/30/2023