Franklin Veterinary Clinic

I feel very confident when I bring my pet in for treatment. Dr Wesley is compassionate. He listens well and has always been able to help us with the situation at hand. The staff is extremely supportive as well I am very happy with Franklin Vet!

posted: 04/23/2024

Unfortunately, the practice has undergone significant changes since COVID, but it doesn't seem to have fully readjusted to its previous state. There have been shifts in staffing, availability, and operating hours, with the clinic already being very, very busy. While a bustling and popular practice can be appealing, it doesn't necessarily equate to superiority over other options. One notable change is that pet owners are no longer allowed to accompany their dogs inside for appointments. Perhaps this new approach, with a vet nurse (technician) greeting you at your car, conducting a quick intake, and then taking your pet while you wait in the car, is intended to streamline the process. However, I found that the human element of not being present during appointments or in the lobby was not for me. Conservatively, 35% of communication is verbal and 65% non-verbal, and missing the non-verbal aspect was also a poor fit for me. It's important to acknowledge the significant mental health challenges that veterinarians face, including a higher prevalence of suicide, often stemming from the stress and demands of their profession. Additionally, there has been a shortage of vets since COVID that affected clinics, which may have contributed to the new business practices and changes implemented by this clinic. The veterinarian communicates findings and discharge instructions after examining the pet. Sometimes, the vet or nurse brings the pet back to the car. I left the practice a few years ago due to the new practices, procedures, and office changes not aligning with my needs. However, it's worth noting that the doctors at Franklin Vet were excellent, at least during my time there, and I can't take that away from them. If you can adapt to the changes, it's worth giving it a try. Personally, I found excellent care elsewhere.

posted: 04/11/2024

Franklin Veterinary Clinic and their staff members are amazing. We have been somewhat unlucky when it comes to "what else can go wrong" with our pets. Franklin Veterinary Clinic has been incredibly kind and helpful throughout every step of our journey. We literally do not know what we would do without them. Grateful is an understatement.

posted: 03/12/2024

I had a very difficult decision to make today . Dr Wesley is my Vet. He is the most caring and compassionate Vet I have ever had. I thank him for the opportunity to have him taking care of my pets. Alice his technician who assisted, was incredibly and truly compassionate also. To all the staff thank you I know you loved Zen too.

posted: 01/13/2024

The staff here is fantastic. They are very thorough and take time to answer all of your questions. Highly recommend.

posted: 02/23/2024