Bond Vet - Chestnut Hill

We love Bond Vet! We took our senior dog here for a dental consult and got so much more! Her previous vet told us that she needed a dental cleaning and extraction, but wasn’t able to fit her in for another 6 months. When we took her here for a consult with Dr. Horgan, not only did she have nearly immediate availability to do the procedure, but she examined her and brought to our attention several things that our previous vet never mentioned to us. Dr. Horgan & her team were great with our dog’s dental surgery. They sent updates throughout the day and thoroughly explained everything to us, which provided a lot of peace of mind.

posted: 12/15/2023

Took a 16-month old cat to be Spayed at the Chestnut Hill BondVet location. First appointment: coupon for free exam but there were pre-op labs mandated (several hundred dollars). The vet was a former large animal vet, and NEW to small animals, but I figured the cat was healthy, so I wasn’t too bothered. One of the labs came back wonky, the vet called to say the PT had to be repeated. After giving the cat some of my vitamin k capsules over a few days, the PT was repeated. (Again, a couple hundred dollars). A vet tech took the blood. No meeting with the vet. The PT came back normal, so the surgery was “on schedule “. Spay Day: I took the cat and wanted to ask the vet some questions. The tech said the vet was busy. She answered the best she could. Spay Day Cat pick up (about 5 pm): Again, the vet wasn’t available, reportedly in a meeting (I wanted to know why they take out the uterus, fallopian tubes, and ovaries instead of doing a smaller procedure). Was the cat fine? Yes. I was annoyed about not ever meeting the vet doing the surgery. Next time, I’ll find a practice that does a smaller surgery. Asking the cat to wear a CONE for 14 days (so she won’t lick the giant incision) should be considered torture. If you think about it: the cat can’t groom herself. And the litter box was a trick, too. I removed the cone to wash it (it got wet in the water bowl and then the wet cone picks up litter). It’s all just awful. Oh, and “don’t let the cat jump” also. right.

posted: 01/05/2024

I brought my dog skittle into urgent care because he was having bloody diarrhea. The vet was very friendly and gentle with my dog during his check up. I left skittle there for 30 minutes to grab lunch while they did a blood test and rehydrated him with fluids under his skin. When we came back the vet was highly informative about the test results which came back normal and gave me instructions on the medicine and food he has to take for the next two weeks. We noticed almost over night that his stools were improving from the anti diarrhea meds coming out firm with no sign of any blood. I am super thankful for the team at Bond Vet for taking care of skittle and helping him with his recovery. And I would definitely recommend Bond Vet for all your urgent care needs.

posted: 10/24/2023

I got a puppy a Cavachon who is 13 weeks and I was looking for a good veterinarian, but more than a veterinarian a real clinic that didn't request from me a deposit, before the appointment? or treat me like, will see if we can squeeze you in our very busy agenda (most of the Brookline veterinarians I called told me that)!, and honestly that made me feel very uncomfortable and mistreated, so if I felt mistreated how my puppy was going to feel? So... I did some research and came across with Bond Vet, I initially made an appointment at their Newbury location for May 1st. but I noticed Caramelo was scratching his ears and winning so I looked again and realized they had a location in Chestnut Hill which is closer to where I leave. I have to say that the minute I called and explained that I have a puppy and is my first puppy in this country I got an appointment right away at the Newbury location and when I called at Chestnut Hill, someone immediately said of course you can switch the appointment to this location for Caramelo, I was very surprised they identified my phone call right away in their system, the person who answered the phone was very warm and extremely nice, canceled my appointment in Boston and scheduled one for April 28th instead. We arrived to the clinic 30 minutes early and were placed in a room where Caramelo sat and relax. Dr. Ali Nemeth was really sweet and very informative. My baby got all the care from the nurses, I even got a mini picture! they sent me home with detail instructions, medicine to treat his ears, clean them as well and they even gave me a bag with treats for him and schedule his next appointment. I got like four emails after that with instructions, my detail receipt for the visit, including everything he was treated for, with the prices. I have gotten two follow up emails asking me how he is doing after his rabies vaccines, any side effects, anything that might concern me (thank you Katie). I even got a re assurance email telling me that I shouldn't worry about two things I got scared when I walked him this morning as he is not fully vaccinated yet, and therefore he can not socialize with other dogs yet. I couldn't be more happier that I found a real clinic that care about my baby but also about us as their parents. If I could give them ten stars or more than that, I would definitely do it. This place is really a gem, so if you are a new mom like me or think that your puppy, dog or cat is not being treated as they deserve, please give this place the chance to give you the experience of caring, sympathy and professionalism. We already love Bond Vet!! I am updating my review as Caramelo had surgery yesterday. He got fixed. The surgical team sent me instructions via text, so I was ready for the big day. They were also ready to receive us by 8am and I received a text from Dr. Horgan informing me how Caramelo did, also a phone call to set up the time of pick up. Medication was prescribed and ready to go, along with detailed explanation about the frequency and dosis. The nurses were extremely nice and Jocey took care of the final bill as she needed to re calculate the final invoice, as I have already paid the previous payments, which was really helpful otherwise I was going to overpaid. Caramelo got a Certificate of Bravery! how cute is that! I cannot recommend this practice enough! They are kind, very professional, they really care for our babies. The practice is always spotless and even have treats for them while we wait or exit. Caramelo is doing well so far, I even got an email following up on how he is doing. Thank you so much Bond Vet at Chestnut Hill, MA

posted: 01/09/2024

On New Years Day, our sweet pup woke us up shaking her head incessantly. We realized she must have had a pretty bad ear infection and wasn't sleeping because of it. Being new years day, we didn't think we'd be able to get to any sort of vet, and our usual one could only accommodate us in 2 weeks. We found Bond Vet through a google search and made an appt for the same day. We (incorrectly) assumed it would be astronomically expensive, but our pup really needed to be seen so we bit the bullet. First, the office is beautiful. Second, the woman at the front desk, vet tech and doctor we saw were all wonderful. Super friendly, informative and caring. Turns out we were right about the ear infection. Our dog needed an exam, a test of the bacteria in her ear, and to have her ears cleaned. Plus, we needed to an ear wash and prescription to clear up the infection. I was overjoyed when the final dollar amount didn't make me pass out. I thought we'd be paying 'emergency room' prices and it was exactly on par with what we would have been charged at our usual vet. I could not recommend Bond enough. It's so awesome to know that if we're ever in a pinch, that we have a few locations near us!

posted: 01/05/2024