Lafayette Animal Emergency Clinic

I never leave reviews, good or bad but this one really affected me. Our pet bird suffered a severe injury and wouldn't survive it so I brought her here to have her euthanized. I was obviously an emotional wreck. I was asked to fill out paperwork online even though I was there in person while my bird is suffering which took more time than if they would have asked me the information there because my hands were shaking with emotions and I was trying to comfort my dying pet that I loved dearly. Then I had to sign forms and give a credit card (I expected this part). I don't understand how it is even necessary to have to do these steps when the only thing they can do is euthanize my bird since they don't treat birds here. Then was charged for an emergency room visit/exam when no exam was done because they were just giving her a shot to put her to sleep. And the most heartbreaking part is that I wasn't allowed to be with my bird for the procedure. I have never heard of this being done and it felt so cruel and insensitive to know that her last moments were with complete strangers. Had I known what would happen, I would have sucked it up and euthanized her myself at home. My heart is still so broken from this.

posted: 12/06/2024

I had to wait a while before submitting this to give a clear headed review. I brought my dog in on Aug 30 and he was diagnosed with pancreatitis. We left him overnight for treatment. On Aug 31 my wife went to visit him that morning to see how he was, not much improvement. She attempted to visit that afternoon and was told no because he got anxious after she left. On Sept 1 she tried calling 3 separate times throughout the day and was still refused visitation. Around 11pm we get a call saying he was having a bad seizure and they couldn’t stop it. We live 20 miles away and rushed over but he passed away before we got there. He died alone and in a strange place. The owner came speak with us and apologized saying that wasn’t his policy and I thank him for that but it wasn’t much comfort. My dog was only 6 years old and was never away from us so of course he was anxious. Don’t let them deny you visitation, it may be the last moments you get.

posted: 09/19/2024

They took such amazing care of our baby. They were so kind and diagnosed her right away. They were very proactive and helped us out throughout the way. Their prices were very affordable and we will continue to come here for all emergent needs for our pups. 🤍

posted: 09/13/2024

Extremely satisfied with my visit. I brought my cat here for a UTI. Staff was calm and actually calmed me down. They fixed my baby's issue and I couldn't be happier to have had a place I could bring her that is affordable, kind, honest, and the best part: after hours!!!!! Highly recommend Lafayette Animal Emergency Clinic. I will be coming back if any of my babies have any other issues.

posted: 06/29/2024

Worst experience! The tech acted as if I didn’t know my own animal . I can’t say her name bc she didn’t tell me her name she wasn’t friendly at all , she was a plus size woman and talked to me like she knew everything and I knew nothing ! The vet Dr was okay but the whole vibe was off . If I could give a half star I definitely would ! I won’t ever bring my pet here unless it’s literally dying ! Update : I refused parvo test bc I have a yorkie at home and i knew almost 100 percent that if he had it my baby would have had it also ! I politely told the tech “I believe it’s a little bug and asked for an otc med, and she said “NO THAT WONT WORK SOMETHING IS WRONG WITH HIM” and then needed up giving me antibiotics anyways she started grabbing his skin he’s a bully his skin is flappy regardless of how much water he drinks . The manager did not get yelled at or agitated with bc we were in the store when you called ….. it doesn’t matter how much experience this lady has with dog 20+ years , I work in healthcare you don’t treat patients like their dumb when their seeking treatment for something !! My dog is completely back to normal as I figured he would be after he got over his little bug . Have a great week . I updated my review bc I won’t be lied on!

posted: 07/23/2024