VCA Woodford Animal Hospital

I have a 14 year old pup that I care greatly for. For years and years, we had a routine vet in Louisville that we had a great relationship with. However, we moved to Lexington and went through many vets trying to establish the same high level of care. We finally found it. VCA Woodford, and specifically, Dr. Critchlow has an unparalleled level of care, compassion, intelligence and thoroughness when addressing my pet companion's health needs. I will assure you that you will get complete devotion and high level health care that your pet deserves from him and VCA. I couldn't be more thankful for finding this group and I will always utilize this vet practice and Dr. Critchlow for my pet needs. As a working professional in healthcare, I understand how critical a good and trustworthy practitioner is. Dr. Critchlow is exactly that.

posted: 08/18/2023

We took our very sick 16 year old cat to VCA hospital. The vet stuck her with steroids while telling us she could die any moment now. This prolonged her agony, as she was in pain four days before passing. The vet made blood tests and charged $600 to conclude "she has a liver problem" and give her the steroids. Even offered to put her in observation overnight without any treatment or plan moving forward in mind. A ripoff. But worst of all, inhumane. My cat deserved mercy. They went for the maximum payout they could get.

posted: 08/01/2023

The staff was attentive and friendly. I also used the grooming service and was very pleased even though they were experiencing staffing issues. The girls still smell fresh after a week.

posted: 05/25/2023

I love this place. It’s a pretty good drive and I really don’t like to drive. BUT! Its worth it! For me it’s just one of those happy places. Everyone is kind and friendly! Dr. Jolly is so great with all our animals. My dog cries with excitement right before we pull in the parking lot, EVERY time.!He loves it too!

posted: 03/07/2023

Absolutely horrible, do not recommend unless your pet is literally on death’s doorstep and you have no other option. I took my dog in for a routine nail trimming, and without my knowledge or consent, he was muzzled. he’s never had any problems or shown aggression to anyone. Everyone at the vet loves him and we’re constantly getting compliments about how sweet he is. We’ve had 6 other nail appointments prior, and he’s never needed a muzzle. And when I was informed they used a muzzle AFTER the appointment was done, they told me “The muzzle wasn’t used for fear of aggression. We just used it.” He was also given additional sedation which I was not informed about until after, which is dangerous because he was already given 2 doses the morning of the appointment in preparation, so they could have overdosed him. It’s terrifying to trust these people with your pet’s life when they don’t even communicate what’s happening behind closed doors. You will also be up charged for any medication, without being told. Ask for the paper prescription and have it filled at your normal pharmacy, it’s much cheaper. Overall, the price is not worth the quality of care you actually receive long term.

posted: 01/04/2023