Lone Oak Animal Clinic

Friendly staff. I brought some of my other dogs here and this place is amazing at treating animals. Had to bring my little Sassy here cause she is sick. She ended up having parvo and the staff showed us how to administer her medicine. They are so wonderful.

posted: 05/04/2023

I would suggest staying away from this clinic. I rescued a stray 6 week old kitten on a Friday night and Monday morning I took him into this vet clinic. They checked him for ear mites, worms, and fleas.. Let me mention I also voiced to them that I had never had a cat, so I was going to need a little more education. She looked at him and told me that he had fleas and then looked in his ears and said that he had mites and what looks like an ear infection. They only did the test for worms at that time. I waited and waited for the vet to come back in and explain the results, but she never came back. Another lady came in a little while later who was actually the front desk clerk and asked me if I was ready to check out. I said, “well no one has even come back in to tell me what is going on. Are we going to treat the fleas/mites/ear infection? What about the test results?” She proceeded to look at the computer and said, “well, it doesn’t look like there’s worm.. oh wait, yeah maybe there is. Let me go get someone actually.” A different vet then came in and gave me a topical medication and said, “this should take care of everything.” Well, now that I’m more knowledgeable I know that is just not true. Didn’t provide me with any information on diet, vaccinations, further care, follow up.. nothing. What about dewormer?? Of course I had to find out later that he still indeed had worms.. and ear mites! He later had to have an ear wash that took care of them.. Fast forward a week and I notice there are still fleas. I give him a dawn bath and there are TONS. I call them back to let them know and all they told me to do was bath him and buy this product off Amazon to control infestation of fleas in my home. I felt very judged from the minute I stepped foot in this office and I am not sure why… And the staff was very uncompassionate. Look, I am a healthcare professional and would like to think I am a pretty good person who was just trying to do the right thing for this kitten. It seems like to me they just took advantage of the fact I was uneducated on cats and just wanted my money. My bill ended up being $150 and for what? Medication and poor care? Needless to say I took him to another vet who took excellent care of him and saw what a sweet boy that he is. 4 months later I now I have a very happy, healthy, spoiled, cuddly kitten. Here’s Leon now :) And no thanks to you for helping us get here. STAY AWAY FROM THIS PLACE!

posted: 12/19/2022

Excellent animal care with easy access for all services. Sometimes there may be a bit of a wait because of the heavy volume. I usually wait if I have time or come back later. They have cared for 3 of our fur-babies over the past 10 years. I love the care you get and you can buy prevention care online with them that ships to your door.

posted: 05/23/2023

Very pleased with how they treated Gabriel . I walked into the clinic for the first time after moving from Evansville. They were very friendly to Gabriel and I. He had gotten attacked by something and his cheek looked bad etc. They examined him and told me he would need to be sedated due to the injury. They came out and explained everything to me and told me when they had shaved him the injury was much worse. They gave me antibiotics and cream to put on him and keep him out of sun until it's healed. I'm very pleased with how well they took care of him and he's actually looking a lot better from when he first went in. I definitely will go back to this clinic.

posted: 06/26/2023

Walk in clinic. First walk in is at 8 am but the clinic opens at 7:30 for drop off patients. I like to get there at 7:30, so I can be first on the waiting list and get back at 8am. If you want to see the same doctor you’ve seen before, they will accommodate for you but you might have to wait longer. My dogs have seen Dr. Rodger and Dr. Winn and I thought both doctors were great. I definitely would recommend this clinic to others. Being a walk a clinic makes it convenient if your pet needs to be seen that day, but you usually have to wait between 45 minutes to 2 hours depending on how busy they are. Front desk people are friendly and helpful.

posted: 03/13/2023