Shively Animal Clinic & Hospital

Although I hate the long wait it is worth it. I love this place, and the people who work there are very kind. They helped me know when it was time to let my old dog go and made that experience peaceful. When my other dog developed pancreatitis they did everything possible to make her life comfortable. The doctor and staff showed respect and compassion when I put her to sleep. I given the opportunity to be with be with both dogs when they left me and I'll be forever grateful for care and treatment they received.

posted: 06/27/2023

Although Athena is very happy to be home, I can tell she was taken care of every second she was there. Huge shout out to the staff for having patience with me and my fur-baby, for doing her surgery and for being so incredibly nice! Alex was a huge help in getting me information and talking over the phone after her surgery. God bless the surgeon, the dr we saw before and the techs/assistants that helped with my girl. You guys ROCK! 🫶🏼

posted: 08/18/2023

Shively did an exceptional job with our boys. They were recommended to us because our previous vet refused to see our boys unless previously drugged. 1 of the 3 they wouldn't see unless he was completely sedated. I refused to do that. I know my dogs and they are not vicious. They are very spoiled and are used to being treated kindly. We muzzled all 3 of our dogs. 1 was caught up on shots and all of them had their nails trimmed, which my previous vet couldn't do. Shively's staff was patient and asked alot of questions, which made it a great experience for our boys and us. We highly recommend.

posted: 08/22/2023

They treat customers very poorly. I don't think it's on purpose, but because they have no idea how to run a business that is customer focused. Dr Mary Jane will take your money, but she won't call you back when they give you defective pills. She'll have her minions do it. They'll tell you it's fine to give your dog the incorrect doses of seizure medication on a phone call (while they're being recorded). They don't know how to use their phones correctly, can't find records, force you to wait the entire day, even for routine things like blood draws for lab work. They have signs placarded everywhere with their rules and now had to put up a new one about not being abusive since they cause customers to go nuts from their incompetence.

posted: 09/12/2023

The absolute best vet in Louisville, bar none. The wait is worth every bit of care my doggos get. The follow up call always warms my heart and makes me feel like they actually care. Couldn’t recommend these guys enough

posted: 04/22/2023