Audubon Animal Medical Center

Caring folks who tend to run a bit disorganized with paperwork and billing. Love having a vet close by. They don’t have all the meds we need in house each visit so often need to make other forays before our four-legged family members can start to mend. Highly recommend.

posted: 08/15/2023

We have been with Cherokee/Audubon Animal for several years for 3 dogs. For routine visits, the prices are affordable and the veterinarians are knowledgeable. However, we have noticed the compassion is lacking from the office staff. You can’t ever get the front desk on the phone, and when you leave callback info but don’t get a callback, it makes it hard to schedule a needed visit. If you ever need emergent services during business hours, they don’t work with you or offer any kind of compassion. Upon calling other clinics in town, they were so kind, asking me about my “kiddo” and offering me options of where I could go/getting us in last minute. Audubon did not care about my sick dog, whom they have seen as a patient for years, didn’t ask any questions or offer any support. There is a reason in the reviews the most common word is “prices.” You pay for what you get. What good is a vet clinic who doesn’t help you when in a situation?

posted: 06/08/2023

The staff is friendly and personable and cares about what matters most, your pet! That's why I wouldn't use any other veteranarian practice in Louisville! I have been taking my pets (past & present) here for 20 or so years, and not once have i been disappointed by the care my pets received. If you're looking for a veterinarian office that is friendly and truly cares about what matters to you most, your pet,then this is the place to go.

posted: 07/12/2023

I feel blessed to have found this facility when my previous Vet passed away. The service I have received is amazing. Very professional and friendly. I feel like I have found another family.

posted: 07/22/2023

Many people are saying that this is the place to go.. I wish I spent my money at a different vet I have so many issues with them. Starting off was having an issue with my dog at home and called them for guidance and they said that they don't know and can't help me and it was a VET I was so outraged so not only did my dog have glue on her teeth not knowing what to do cause posion control wanted 80 dollars for their Advive. Second I recently took my dog up there again and they started construction IN THE WALK PATH having to go around the parking lot how outrageous not only after that when we were finally able to get in we waited a little bit so when we got back in the vet room everything was okay when we where checking out my dog got excited to see another dog (she is not aggressive in any way shape or form unless there is a dog in the room when she is eating) so she sniffed the dog and one of the receptionists said "don't let your dog get near her she's reactive." REALLY!? Not only that they have two patient rooms but yet they had 8 people cramped up in the tiny waiting area with there dogs and other animals it's just stupid I will not come back please save yalls money and go somewhere else

posted: 07/24/2023