Clays Mill Veterinary Clinic

We have been taking our dog Lars here for about six months when it came highly recommended to me by several of my college science professors. So far we have had a great experience so when we decided to adopt a cat this past weekend we decided to take it to Clays Mill as well! Here are some of the things I really appreciate about Clays Mill: 1. Our dog is reactive with other dogs, and they always rise to the challenge. They have us wait in the car and allow is us to enter and exit the exam room when the hallways are clear. This really cuts down on my anxiety, as I know it means my dog won't make a scene in the hallway! 2. My dog is not the best behaved for vaccines. We informed the vet, and they always take special precautions to make the process as smooth as possible! Last time they had me feed him some tubed dog treat paste while he got his shots, and he behaved great! I loved that the staff went out of their way to help me distract my dog so the experience went smoothly. 3. We typically see Dr.Arnold, and she is just so nice! She explains things in a way that I can understand, and never puts pressure on me to make decisions! All of the staff have been super friendly! 4. They are very transparent about cost! Whenever they recommend a diagnostic test they always let me know how much it will cost before they order it. I really appreciate this, as there is no big surprise bill at the end. Additionally, they are upfront with me about how important each test is. For example, our new shelter cat had only been tested for feline leukemia by the shelter. The vet recommended testing for HIV since the cat was previously a stray, but when I hesitated after hearing the cost the vet told me it was recommended but not required, and that it could always be done at another visit. I did end up getting the test done that day, but I appreciated that the vet was willing to be flexible and work with my needs. I could go on, but those are just some of the highlights! They are very adapting to the needs of your pets, even if they happen to have some extra behavioral challenges. They are also very flexible and willing to find the best treatment plan that works for you and your finances. I would highly recommend Clays Mill, especially Dr.Arnold, although I have heard great things about the other vets as well!

posted: 08/07/2024

We really like the team at Clays Mill they have always taken great care of our pets! However, the cost of veterinary care in the last few years does have us shopping routine care in and around Lexington. Not unique to Clays Mill.

posted: 11/14/2024

I needed a second opinion on an issue my pet was having. I was able to get a same day appointment for my dog as a new client which I was not expecting! The visit was pretty quick and Dr. Arnold was very kind and informative. The office is clean and organized and all of the staff were very friendly. It was a great experience!

posted: 08/27/2024

Without a second thought choose this clinic. This clinic was recommended by a friend (who loves their dogs like family). They are knowledgeable and well informed on senior dog care. It’s a luxury to find such a wonderful group of people who want to help.

posted: 08/30/2024

Super friendly and knowledgeable staff! I take my rabbit & my dog to this vet for all of their routine checkups & illness treatments. Everyone has always been super friendly, kind and caring. They take the time to explain everything to you and really treat your pets as their own. Highly recommend 🐶🐰

posted: 07/25/2024