Country Hill Animal Clinic

Disappointed with how this situation was handled. Our dogs Champ and Mango have been going here since they were puppies. My husband is a firefighter and was up all night at work as there were a ton of medical and fire calls that night and didn’t get any sleep and forgot to take them to their appointment for some vaccines.He told me he was never warned about a $25 charge and the person he spoke with on the phone was rude about it so he hung up. When he left a review he was told it was policy which I understand but if we were advised of the “policy” when he missed the first appt we would’ve had no problem paying the fee! We tried to find the policy online after the fact on their website and couldn’t locate it. We have always had good experiences taking our pups here and its disappointing that we weren’t given a warning about a charge and then fired from the vet’s office. Seemed unprofessional.

posted: 07/28/2023

We truly appreciated the professional, kind, and prompt care we received from Country Hill Animal Clinic. We had a very senior dog who was experiencing multiple symptoms due to his age. We wanted a close by location for treatment because he felt discomfort during movement. We contacted Country Hill Animal Clinic and even though our cherished dog had not been seen at this clinic before, they treated him and us with the utmost respect, kindness, and care. Prior to saying good-bye to our much loved pet, the vet gave him a gentle examination and listened to our observations in his recent struggles. With understanding and compassion, she explained her observations and what we could expect in the future. After our decision to say good-bye to our special companion, the staff gave us time to shower him with love and special treats. When we felt ready, the vet and assistant came in to compassionately begin his final journey. As they explained and completed the process, they lovingly petted him along with us sending him into the absence of pain and suffering. They gave us privacy afterwards allowing us as much time as we needed for our final good-bye After leaving the office, the assistant came to our car and delivered a paw print to take with us. We left the clean clinic office heartbroken but appreciative to the incredible staff for their compassionate guidance as we navigated this difficult time. We are forever grateful.

posted: 08/01/2023

Love this vet clinic, it is very convenient and clean. All of the staff are super friendly! Both of my Dobermans love Dr. Godsey, she is super nice and very knowledgeable. Highly recommend

posted: 03/30/2023

This place is wonderful! My cat needed to be seen on Sunday, emergency services at another clinic. I followed up the next day with Country Hill Animal Clinic and they made me feel so much better about the situation, even getting me in within an hour when things took a turn a couple days later. Country Hill Animal Clinic is a great place to take your pets! A+++

posted: 08/17/2023

This vet clinic is the best there is. Everyone is so friendly and welcoming and they treat your animals like their own. I’ve been bringing my animals here for several years even though I live over an hour away. Now, because I love and believe in this clinic so much I feel compelled to mention that the last couple of 1 star reviews are by someone (just one person with several accounts just to be a troll…yeah people can see that, it’s not slick) who just isn’t happy about anything and can’t take responsibility for their own actions. Leaving several bad reviews for a small business just because you “don’t want to read the policies” is a total jerk move. Most businesses have a no call/no show policy. I mean, a lot of actual jobs fire people for no call/no shows. Everyone knows that’s just how life is. But go off about your $25 fee, buddy.

posted: 07/14/2023