Cornerstone Veterinary Services Inc

I went here for years because I grew up using this vet. I never had any issues until they did OFA x rays of my dog. They were done completely wrong and I was told they were certified to do OFA x rays. The hip x rays were completely crooked and missing part of the pelvis which should have been shown, their BARE HANDS were in all three x rays. The elbows weren’t positioned right either. I posted on my personal fb feed looking for another OFA certified vet to do the same x rays on my other dog because I didn’t want more bad x rays. I never put the office down. But they send all my dog and cats information to the post office and I had to sign to get their vet work because I was BANNED for their bad x rays. The note stated I left ‘disparaging commentary’ on my fb about their vet office. I did not, I simply asked my fellow fb friends and dog enthusiasts for suggestions for a different vet to do the OFA x rays for my other dog. I’m literally banned from the premises because of their wrong doing. All they had to do was offer to either refund my money for the poorly done/incorrectly done x rays and/or offer to redo them correctly and within the guidelines they should have been done in. They’re cheap for a reason I guess. Also, they’re literally putting their staff at risk by allowing them to have bare hands in the x rays. They’re supposed to wear lead gloves. Bone/skin cancer anyone? I included the note they left me as well as the poorly done x rays.

posted: 08/14/2023

Vet and staff must have been having a horrible day as they were all pretty rude and snappy. I brought my dog in because of a possible bowel obstruction. When I expressed concern that she hasn’t eaten in a week and was acting weird the Vet replied with “well how long does it take a dog to starve to death? More than one day” He didn’t even examine her and within 24 hours of that visit I had to take her somewhere else for surgery. Yea their prices are fair but it’s like the Dollar Tree of Vets, you’re gonna get what you pay for.

posted: 08/01/2023

In May, my cat got spayed at Cornerstone. She was sent home the same day as the surgery, could barely move due to the anesthesia and location of incision, the anesthesia didn’t wear off the next day either, and her sutures were done very poorly. She had an infection just over 24 hours later. Her incision was done on her side rather than her stomach. Every time she walked, her incision opened a little more. Thanks to Bluffton Animal Clinic, they got her on an antibiotic, fixed her incision, and she’s had no issues since.

posted: 06/21/2023

You need to look into the veterinarian who failed to SIMPLY neuter a dog. This is a procedure that is done daily by professionals with ZERO concerns. There is NO REASON as to why this veterinarian FAILED to do a simple procedure. This veterinarian NEEDS to be held accountable for their cruelty towards the poor dog that THEY FAILED to care for. This veterinarian is a HUGE LIABILITY to your facility. If nothing is done, reports will be made to state to make sure something is done. There is absolutely NO reason why a simple procedure should have gone so bad. If you are the veterinarian who did this and happens to be reading this review, YOU NEED to look into a different career. Covering up your mistakes won’t stay hidden for long. Reconsider now before your mistakes catch up to you. You’re clearly in this for the wrong reasons if you would let this happen.

posted: 06/18/2023

Dr Biehl and his entire staff are amazing! I recently had to take Bailey in to see Dr Biehl because he wasn't acting right. De Biehl was able to diagnosis the issue. It was liver cancer. Dr Biehl was there for us step by step until we finally had to say good bye to Bailey. We still take our other dog to see Dr Biehl. They are very reasonable in prices. And they have very flexible hours. I highly recommend Cornerstone Veterinary Services.

posted: 10/11/2022