South Heritage Animal Hospital

I have 5 dogs and will not trust ANYONE but Heritage Animal Hospital to care for them. These folks are nothing less than compassionate, professional, and wonderful. They have always been attentive to the needs of our babies, following up, making sure meds are filled on time, and sending reminders for upcoming care so the immunizations do not lapse. My dogs are healthy, immunized, cared for, and alive because of this hospital. FIVE STARS ALL DAY LONG!!!

posted: 09/06/2024

Left our dog at there for day boarding and a bath yesterday. I left food and treats for them to give him. When we picked him up, the bag of food and treats was still sitting on the work station up front. (He was there from 8:00 - 4:00.) And when he was walking in the house, I noticed that he had dried poop on his butt. Really, we paid $26 for a bath, and they didn't even get him clean. Very unprofessional!

posted: 07/20/2024

Great service, friendly staff. Great care was given to all our animals. Update 5-22-20..called receptionist when I arrived they came within 5 minutes of me calling to my car to pick up my animal and take them back to be seen very fast very nice highly recommend.

posted: 05/22/2020

Dropped my dog of here on a Friday for boarding until Tuesday, they called me Saturday saying my dog could barely walk because he hurt his back leg but they didn't know what happened, on Tuesday when I picked my dog up he still was barely walking and jessica said we'll it's alot better, if it's alot better than how bad was it. Remember on Saturday she didn't know what happened to him. On Tuesday she says he jumped and fell backwards. Dropped him off with 2 1 pound bags of dog food. And in 4 days they feed him a 1/4 of one bag. Took him to another vets office right after pick up to get xrayd because jessica at heritage told us he didn't need an xray but could barely walk. The vets office that did the xrays days it isn't possible for that to happen the way heritage said it did. Also said a 1/4 bag of a zip lock bag of food for an American bully is insane. In 4 days he lost 7 pounds at heritage. My wife left a bad review about this and today jessica called and said I'd you don't remove your review we will call our lawyer in you. We told JESSICA, that we reported them for what happen to our dog while in there careand jessica whent on to say so if your kids are abused at daycare do you call DCS on the daycare for abusing them well no, I said we'll yea you do call dcs for that, and she said that's stupid, my wife hung up because she was making threats about a made up lawyer so she continued to call back from a private number. Do not take your animals here, PLEASE READ THE REVIEWS FIRST, THERE ARE SO MANY WHERE PEOPLES ANIMALS HAVE DIED IN THERE CARE JUST WHILE PEOPLES ANIMALS ARE THERE FOR BOARDING. DROPPED OP COMPLETELY HEALTHY DOG TO GET HIM BACK WITH A BROKEN LEG AND 7 POUNDD LIGHTER. PLEASE DO NOT TAKE YOUR ANIMALS HERE

posted: 09/05/2024

My cats were clients for neutering and vaccines, but hadn't been taken in since covid. Because of this they removed us from their clientele list, so when I brought my cat in for help with a UTI they refused to help us because now my cats were considered new clients and they won't accept new clients. Not a single other person was there, just us and they wouldn't help. Dr. Cook was a real vet with a passion for helping animals and people. I miss him. The people there now are running a business and will happily watch your animal die without lifting a finger to help.

posted: 06/24/2024