Petcare Animal Hospital

Great staff with a very knowledgeable Doctor. Everyone here cares about the well-being of pets. We have had taken many pets here and all were treated kindly and with respect. So glad to have this clinic. You can tell they all love animals

posted: 10/15/2024

We have had several procedures and visits at Petcare including a surgical procedure for one of our animals. I feel like every time we went, there was something just off, whether a rude staff member, a charge that seemed excessive, or otherwise. But I felt like I just always kept justifying that is was ok because other things (mostly the care) were good. Eventually, after not being able to get my dog in within a time frame that I felt was appropriate, I just decided to try another vet and see how it was. Fast forward some time now and recently my dog that had surgery there experienced an injury that requires some medical attention with possibly procedures, so I thought I would give them a try because they are familiar with him from a surgery standpoint. The appointment is going to be several days out at least and before scheduling a picture was requested. Ok, fine. But then they also let me know that I could not be present for the exam. I find it odd that an owner cannot be in the room during a basic, non-sterile, exam. My dog definitely feels a different level of comfort when I am there. I would never leave the room for my child to be examined without me. I am my animals advocate. Further discussion, we determined he may need to be sedated for the exam, for that I would understand and understand why I may not be permitted in the areas where sedation would be necessary. Overall, I would not recommend this vet. If you take your animal, will they receive adequate care? most likely, but it comes with quite a financial cost, some sketchy practices, and a long wait time for the appointment. I think there are probably just better options in the surrounding community.

posted: 09/25/2024

Never take your pets here. If your pet is getting surgery there will always be a complication. Then if you call to ask questions and the front desk lady is having a bad day then you'll get yelled at and told to go to another vet. I just want to help my dog 🐕 💯 😪

posted: 10/09/2024

If I could give no stars I would. I brought my dog in for a dental exam because her teeth are rotting. I was quoted 770$ for the dental cleaning and 5 level one extractions. I was told the vet had looked into her mouth and didn’t think she would need extractions but if any it would be 1-5 level ones. I took her in for her surgery this morning and they called me saying she had 6 level 3 extractions and it was going to cost me $1000 more that what I’ve already paid. At this point I’m questioning them because how could they not see her teeth were bad when looking in her mouth at the exam but I can clearly see them. The technician hung up on me when I called back they told me I was rude and they would be waking my dog up to come pick up and find another vet. All because I asked questions. How do you quote one thing and then call when my dog is already under anesthesia and tell me it’s going to be more then tell me to go somewhere else because I asked question??? This place is highly unprofessional and I wouldn’t recommend it.

posted: 06/03/2024

My dogs have been patients of Dr.Moudy’s since puppyhood. She has seen them for both regular preventative care and emergencies. She went above and beyond to take care of Elvis during an obstruction scare, going in to check on him in the middle of the night twice. Her technicians are all very friendly and thorough. Kelley that works the front desk is very helpful for work in appointments. Thanks to everyone for the great care! Prices are very reasonable and upfront. I highly recommend!!!

posted: 03/07/2023