Access Veterinary Care

Recently visited with my Coonhound who was a new patient. Access has a very organized system for setting up the appointment which I loved! I filled out a questionaire/info online when setting up the appt which saved time from having to do it at the vet's office since my dog is a new patient. This allowed me to walk right in their front door for our appt and straight back to the room with my dog vs having to sit in the waiting room with her (she is too vocal for that, lol). So it was much appreciated. They sent a text and email for the appt confirmation so with one click, it was confirmed. They sent texts with important info (but didn't spam me with specials, promotions, or products, etc). Just a couple of texts with relevant info regarding her appt (before and after). And also a follow up text to see how my dog was doing. She was only there for vaccines and a wellness check, yet they still followed up. I appreciate how organized they are. All staff I met were professional and kind. We met Dr. Beneigh and I loved her; she was sweet, relaxed and easy going. I'm just so impressed with the details of this appointment from before, during and after. I have never had such a good experience at a vet, EVER! Highly recommend!😀

posted: 09/02/2023

The staff I interacted with, Tiffany- tech, and Doctor (can't remember name) were extremely helpful, knowledgeable, and professional. I was concerned about letting my cat go into the building w/o me (due to covid restrictions) because he's usually scared of strangers, but he did well and was taken care of. They went above and beyond with all the info and reccomendations shared, and even plan to call me tomorrow to check in. They're our new vet of choice. :)

posted: 04/29/2021

Great care. Brought my 13 year old, male, Siamese mix and was put at ease by an obviously compassionate staff. They asked questions in order to get a comprehensive understanding of my kitty's history and current health. They commutated everything very clearly, from what I needed to know about my baby's care, to how much everything would cost. They were also human health conscious and picked him up at the door while I waited in the car. We were able to have a video call via Duo so that I could see how he was doing and see the veterinarian who was working with him before they performed the examination and the procedures. I'll be taking my other Kitty tomorrow and I feel very good about it.

posted: 11/04/2020

called late one afternoon and got in for visit the next mid morning. phone rep lady helpful and courteous. They wanted a deposit for the appointment. Dog not well. went for second opinion. vet concurred with other vet. not much else determined without further ado. do not like upon arrival call and wait in vehicle. covid is over. if vet concerned about germs and contaminates, I really doubt sterilization of floor between pets is occurring. vet office in old house converted in their business. located close to Walmart on Grantline Rd. visit fee seemed on higher end for this area.

posted: 03/30/2023

Honestly this place has way better customer service then the last vet I went to. They are very polite and professional. They took very good care of me fur baby and answered all of my questions and actually listened to my concerns. 10 out of 10 I definitely recommend this place to anyone who loves their fur babies and wants the best care possible for them.

posted: 10/19/2022