Kem Road Animal Hospital

My bf took our cat in to get a checkup because she's been acting strange. They were nice, but they sent her home with a medication that is for dogs only. We looked at the bill and the dose they gave her was .5mg injectable. The pills are 16mg. I know injections are different, but that is way too big of a dose for a cat regardless. I'm glad my boyfriend caught it on the label or she may have been dead. This isn't an oops mistake. This is a vet that had history in the reviews of animals dying and I didn't see it until I looked on google after discovering the wrong medication. I will definitely never let her be taken here again. (Lowest must be marked in the review filter to see the posts that I'm talking about.)

posted: 12/22/2023

They have a very kind, caring, and understanding staff. My dog had been a patient with them for years. And, when the time came that I had to have my dog put to sleep, due to cancer, they told me I could stay in there with her for as long as I needed, even though they were closing for the evening. I laid with my dog for 20 minutes and they didn't bother me one time.

posted: 09/28/2023

I have been going there for years with all of my pets, I have always loved the people there. The new person there couldn’t have made me feel like dirt anymore than she did , if she tried. My estimated bill was two hundred 30 dollars. I was told the additional heart worm test was 30. I agreed to that as well. When I went to pick up my dog , I was shamed as that she had fleas. The new person there introduced me to a flea comb, saying she had to comb her before even taking her for surgery. All my animals are strictly indoors, and are on frontline treatment every month of the year. She was so condescending and embarrassing that I really don’t want to go back. She said she would sell me good flea treatment at cost. When I got home I realized I paid 69 dollars for expired flea meds. As well, this Emily person failed to tell me they did the more expensive heart worm test and should have offered one with flea, tick and heart worm. Several people have told me that since the manager left they were also looking for a new vet , now I know why. . It’s very sad that one person can ruin your normal interaction at the vet.

posted: 10/30/2023

From the front desk to checkout desk the people were amazing. Calm, relaxing & friendly environment for all. Most definitely would recommend if your from the area.

posted: 12/03/2023

Rescued a kitty from my porch, called and was able to get in right after work. Kitty is very happy to be indoor and not freezing. Update. Kitten was just fixed at Kem. They have been wonderful in helping me care for my Romeo

posted: 04/07/2022