VCA Lafayette Animal Hospital

Never been here, but called in a little panic over my kitty and his concerning bowel movements. The person who answered was very comforting and reassuring until my vet opened the next day. ✨️ my best friend takes her dogs here and she loves it.

posted: 04/28/2024

Dr Forde and her staff took great care of my new labradoodle. Every time I bring him in he loves his visit because and his tail is wagging. Dr Forde is very knowledgeable about vet care and I feel comfortable having her treat my pet. If you are looking for a new vet, look no further!

posted: 12/04/2023

Dr. Ruth Forde is truly exceptional! Her talent in veterinary care goes beyond measure. Dr. Forde's remarkable skill set and proficiency in handling diverse medical issues are unparalleled. She possesses the ability to craft tailored treatment plans and execute them with precision, showcasing an extraordinary level of talent. Her genuine compassion and dedication to every animal under her care are truly awe-inspiring. Dr. Forde's talent, combined with a heartfelt approach, makes her a true superstar in the field. For unmatched expertise and genuine care, she is the veterinarian you've been searching for! My Morkie, Bella, is 15 years young but acts as playful as a 2-year-old thanks to Dr. Forde and her wonderful staff at VCA Lafayette!

posted: 12/04/2023

I went to get my dogs medicine and Gabriella B would not listen to what I was saying when picking up my dogs medicine she was too busy talking to the other girls in the office. I continue to tell her it was my daughters bill and she brought my dog in and I paid that fee and She still continues say I owe the bill on my dog and in reality it was my daughter’s dog. They only looked at him for a second and prescribe him medication. I was told by groomer not to bring my dog there but gave the benefit of doubt.

posted: 03/24/2024

Ever since Dr. Phlum retired we have tried to be patient. I figured it would take a while to get a decent vet in there again, but there have been a parade of new vets every time we go in there for the last five years or more. This visit was the worst ever, we spent five hundred dollars and they told us that they had to run yet another urine test. We suspected she had a urinary tract infection. She was running a fever, having accidents and vomiting occasionally. They apparently didn’t even test her for that because they had to do it a second time. They told us that would be a 90 more dollar charge. When we got there we asked for more of the anti vomiting medication and they said we needed another doctor’s appointment. I refused to pay for another doctor’s visit. Then, they tried to charge 137 dollars for the urine test that they said would be 90. I am done with this place. They cost way too much, and the service is terrible. The vet should have known to test for a UTI the first time, they tried to make us come back later for the doctors visit, despite the fact that they we had to give our dog antianxity meds before she came because she peed on the floor the first time and they couldn’t get any urine. Coming back later would have let the anxiety meds wear off and she would have peed everywhere again and they wouldn’t have been able to get any urine a second time. The tech that came to get the dog for her test was completely useless. She could see that the dog was hiding under the table and chairs and was unconcerned and told us to put a muzzle on her which was completely unnecessary. Then the tech tried to schedule us to come back, instead of taking the dog for her urine test which was the whole reason that we were there. We should not have had to pay the doctor a second time. That is just ridiculous. We will be looking for another vet from now on. Oh, and as an added bonus, when we walked in I heard the receptionist on the phone telling someone that they always get everyone else’s clients because they are so easy to get into! When Doctor Phlum was there the place was full of people waiting. Now the waiting room is generally empty. Go figure. We knew that their charges were high when Dr. Phlum was there but we paid it because our dogs got good care. Now we are expected to pay exorbitant rates for poor quality of care! We won’t be back.

posted: 04/02/2024