Veterinary Specialty & Emergency Care South - OPEN 24 HOURS

Emergency trip in middle of the night for my dog. My beautiful girl didn't make it. 10 years by my side. I was devastated. As hard as the experience was, I was blown away by everyone's compassion and understanding. They were patient with us, and allowed us to process the emotions and grief we were overwhelmed with. We were politely given options they could provide without any pressure. This is not something a pet parent wants to go thru, but trust me, you will be in good hands here. A week later I received a card signed by all the staff which is why I'm writing this review. I can't express how much gratitude I feel. Thank you so much. ❤️ My only complaint would be wishing they had a location in the southern area of Indiana, which is where I live. An hour drive for emergency situations is horrible for a pet parent.

posted: 07/27/2023

We took our dog Charlotte at 2 in the morning due to an unexpected blood clot that caused her extreme and terrible pain. The staff could not have been any nicer. They meet us at the door and rushed to take care of her. Thank you for your thoughtfulness and kindness you showed our family. 🥹

posted: 12/31/2023

I took my kitty in due to unexplained lethargy, wouldn't eat..she just wasn't her usual self. The veterinary team was very loving towards Kitty, took exceptional care of her and called us with updates. 10/10 recommend them for all your emergency pet needs! They have an exceptional primary care practice as well!! Thanks fur loving my for baby!!

posted: 12/20/2023

Thank you so much ER team and Dr. Kirch. My poor senior boston Leon woke up with his eye swollen shut with discharge and he was in so much pain. He got the treatment and referrals he needed. The lobby was full of sick doggies so make sure you come with a short lead and not a retractable. Also since this is an emergency room there is a wait so bring yourself a drink, some snacks, and a back up battery for your phone or its charger. They do work on a most needed basis so any pet in danger is moved to the front of the line where an eye or ear infection wouldn't be. It's worth the wait for quality care. 💖

posted: 04/30/2023

I definitely do NOT recommend Veterinary Specialty & Emergency Care South in Indianapolis. They tried to get us to put down and surrender our cat, Marshall, because we couldn’t afford his treatment. They said he wouldn’t survive the night and were rather rude about it. We took him to a regular vet the next day and, after a few complications, he recovered about a week later. If you want your pet to get the care they deserve, do NOT take your pet here. I always suggest a second opinion unless it’s blatantly obvious that your pet WILL NOT make it through the night. This place is only in it for the money and will turn you out unless you can afford unnecessarily high prices for medication you could probably get from a local vet.

posted: 11/07/2023