VCA Swengel Animal Hospital

Apollo, my fur baby, has been coming here since he was 8 weeks old. Although I was told I should search for bulldog specific vets we feel he receives excellent care here and see no reason to look further. His vet is DVM Haithcox and she is kind and knowledgeable of his breed. The vet techs are stellar. We find the puppycare plan well worth it for the value and peace of mind. I recommend this facility.

posted: 10/31/2023

Could not be more happy. Had a sick cat and started calling this morning. Called 4 other vet offices on INDPLS Southside. All 4 asked are you a current client. 3 said next avail appt were in Jan. One said Feb. But VCA is more like the vet offices I remember. They got our baby in same day (thanks to a cancelation) worked with me, were super friendly, and have earned a new life-long client. Thanks to all the great people at VCA Swengel A.H.

posted: 12/15/2023

It hurts to have to write this... For 15 years this was our trusted vet. Dr.Swengle, Dr. K, and Dr. V were amazing vets, now they have a new vet who simply does not care about the health of our pets. She is completely concerned about herself and wouldn't answer any questions about our pets health. She continually talked about herself and the 'board' instead of answering our questions. Michelle and April are great, we will really miss them. The new vet, Dr. Herr, is a cold, heartless, un-caring person who should not be working with pets or people. Due to being taken off her medication she is harming herself again. The attached picture shows what you are putting our pet through and also conveys what I think of Dr. Herr

posted: 08/13/2021

Very disappointed with this practice, and myself. Brought my cat in to be seen and they did some bloodwork. Was told on Monday, Sept 25th that my cat was diabetic and we needed to set up a follow up appointment for education and to start treatment. I offered up that I had the next day, Tuesday available, and my next day off would be Friday. I was told that Friday was fine since his other tests were ok. We noticed a change on Tuesday and called the vet. They told us to try the specialty food they were planning on prescribing. Over the course of this week, we called the vet on at least 4 occasions expressing our concerns over my cat deteriorating. We were assured that the Friday appointment was fine. My cat passed 7 hours before his appointment time. I was pissed and distraught. When the vet called and offered to review the case with me, I thought perhaps they cared and miscommunication/mistakes occurred, I called them back to say I would like that review. I called back on Tuesday to remind them once again that I wanted this case review, and they could not even find me in their system. Once I started to tell my story, they "found" me again and relayed they would pass the message on to call me as soon as possible. Well it is now two full days later and still no call back. My mind has cleared, and I am no longer delusional that this was some unfortunate misunderstanding. They just don't give a damn about you or your pets.

posted: 10/05/2017

The staff here are exceptional, they follow-up well and I love the option to text. Best vet office on the south side, imho.

posted: 06/15/2023