Whiteland Animal Clinic (Our New Name: Animal Clinic Whiteland Greenwood)

The office is dated and needs fixed and a very good cleaning. The doctor and the nurses were great. He spoke to me at length about what was happening. He wasn't just trying to sell me on a bunch of unneeded things. He was cautious around my cat which is advised as he is an outside cat mostly and doesn't trust most people. I will definitely be going back and look forward to seeing the new location.

posted: 12/11/2024

We didn't feel rushed today when we had to our dog down. They asked if we wanted more time to say goodbyes, they let me hold him as long as I needed, and they gave us the sweetest card with his paw prints. I bawled when I opened it. Thank you guys.

posted: 03/07/2024

First let me start by saying the staff is wonderful. They are very kind and friendly. The vet, not so much! He hardly interacts with the animal or the human. He has misdiagnosed two of my pets, I can only assume that it’s because he is rushing through and not listening. He seems to want to sell you expensive meds that are not needed since the diagnosis is not correct. I know they are relocating; but this office is gross and very dirty. I highly recommend you find someone else. I can assure you, I will not be taking my animals back. The two star rating was only because of the awesome support staff!

posted: 10/03/2024

I took my dog back in May to get a check up on a issue he was having with his nose. The first appointment I had they called me 2 hours before to tell me that the doctor went home sick. When I call to make another appointment the girl on the phone told me that he was in surgery that day and nobody knew about it. I find it hard to believe that the staff wouldn't know that. I felt like I was lied to. When I went in for the rescheduled appointment the girl at the desk didn't say hello or greet me. I told her I was here with my dog and I had an appointment for 12:30. Her response was, "We don't have any rooms available." I said I'm not leaving because I have an appointment and you already canceled on me before. She told me to wait in my car and then they would call me when a room came available. She could have just told me they we're running behind and I would have been fine with that but her approach was completely unprofessional. Everything went downhill from there. The vet was awkward and never looked me in the eye. He didn't even barely look at my dog's nose but then wanted to take X-rays of his chest. They had a hard time getting the muzzle on him so the girl comes into the other room where I'm at and hands me a muzzle and I have no idea what it was. She tells me to put it on my dog. I had no idea how to put it on and it was way too small and it was rubbing on the infection he had on his nose. He was not having it. He was fighting me and I told the girl, "This is not my job to put the muzzle on him." I told her I was done and I was leaving. I insisted that they gave me a prescription for antibiotic for his nose because that's what I went in for. Everybody there was just unprofessional like they all just got out of vet school. And as I was leaving I noticed they still had a small Christmas tree on a table in their lobby. It's May people take your Christmas decor down! Needless to say, I will never return. The only reason I went was because I got a free visit. It was awful.

posted: 07/13/2024

This is a great group of people. They take great care of my dogs, they don't pressure you into unnecessary services, and they are very kind and professional. My only negative is that I didn't start coming here years ago.

posted: 01/11/2024