Highland Veterinary Clinic

I had a terrible experience with this vet and would highly recommend looking for another option for your pet. I have a 15 year old cat with quite a few health problems. She has severe arthritis and IVDD. Recently she developed a sore in between her back toes and when I took her in to visit with Dr. Gormley, he looked at it for under a minute and said it was an ulcer and promptly left the room without any explanation. They gave her a steroid shot to try and clear it up. This did not clear it. They told me to schedule a 2 week follow up appointment (which I was not able to schedule at the end of the appointment because there was no note in the system saying that a follow up appointment was needed) so I called back and made an appointment when her foot wasn’t getting better. And because the follow up appointment wasn’t scheduled at her previous appointment, I was charged for an emergency visit. At her follow up the vet came in and once again looked at her toe and said “it’s up to her to decide what we do” and slammed the door and walked out. The vet tech asked what I wanted to do without giving any information on what my options were. A new tech and the vet came in once again and said we’ll have to schedule a time to remove the tumor that was on her foot. A tumor was never mentioned to me before and now all of a sudden they are talking about removing it. That was all the information I received. We’re standing in line to check out and the tech told us she would have to have her toes amputated. Without any other options or trying anything else. This entire appointment took under 7 minutes. After we left I got a second opinion on her foot because I was very concerned that I had no information and wanted to see if it was safe to put a 15 year old cat under. I took her to Chateau and they were amazing and evaluated her foot and gave her a fungal cream to put on the sore for 2 weeks. That cleared it up right away. All she had was a fungal infection on her toes and the terrible vets at Highland Veterinary Clinic wanted to put an elderly cat under and amputate her toes because they were too lazy to consider other options. When she was diagnosed with the Intervertebral disc disease we weren’t even told during the appointment and were given no information. They are always so rough with her and she limps for a bit after being in their care. Quite a few times they’d take her in the back to give her an injection to help with pain and she’d come back with broken whiskers. On top of this, they are extremely unorganized and never remember what medicine they’ve prescribed for her or the dosage. When we went in for her follow up they didn’t even know what they did at the previous appointment to try and treat it? That seems extremely unprofessional to me. Now that I have her medical records I can see that I was definitely charged for the steroid shot but I do not see it anywhere on her records so that could explain why they wouldn’t remember what they did but also that makes me question if she even received the initial steroid shot. If it wasn’t for the shortage in vets I would’ve never taken her back to this place but they were the only place I could get her in. I’ve had a bad feeling about this vet from the beginning and now I’m questioning all of the care she’s received from them and I can see why they have openings. Please don’t bring your pets here.

posted: 08/14/2023

Had to take my dog to a pet emergency center because it was on a Sunday when she had a really bad reaction to something. They injected her with fluids charged me a $1,000.00 and sent me on my way. She blew an anal gland and was pooping all over the place. I thought she was on her way out of this world. Long story short I called highland bright and early Monday morning they took her in right away. I dropped her off at 9:00 a.m. returned to pick her up at 3:00 p.m. she was 100 percent better than when I dropped her off. They sent us home with antibiotics, a prescription for some special dog food, and they did not gouge my pocket book. Thank you, Dr. Gormley, and all staff for saving cricket. We appreciate you all!

posted: 07/30/2023

Took my dog there for horribly painful bowel movements and my dog refusing to eat hard food, despite her having all her teeth. They charged me over $300 for them to tell me they don't know why she's having painful BMs. They didn't provide me with any answers or a course of treatment, and when I asked them to look at her teeth they told me they couldn't do that either. They also botched neutering my other dog, very crudely stapling her shut with no carefulness. Don't bring your pets here. There's plenty of other good vets in the area. The Princeton Veterinary Hospital, which I highly recommend, takes walk-ins.

posted: 07/26/2023

This is a bad place for you take your animals. I don't feel that the doctor is cut out for this kind of work, seems nervous to be in the exam room with people, moves WAY too fast. Sometimes he barely speaks audibly, sometimes he has a huge smile and speaks loudly and clearly. I can't believe that I took my animals here for any time at all. My cat is dead now and I feel he could have been cared for better. Just to be clear, nurses are OK for the most part.

posted: 06/19/2023

Hard to get ahold of. Took our 6 week old puppy there for 1st check shots. They gave her shots, took her temp and that was it. No real exam. Have only seen the vet once and he never said a word. Last time the tech took her to the back for her distemper shot and brought her back. Wouldn’t even let me in the exam room. Will look for a clinic that cares.

posted: 05/02/2023