Healthy Paws Animal Hospital

My 10-year-old cat Gus had his first appointment at Healthy Paws this morning. While we aren’t excited about his diagnosis, we were both pleased by the professionalism and friendliness of the staff and the level of care he received. I made the appointment earlier this week, and they were able to get Gus in right away with a time that worked with my schedule. I also liked that they requested his previous vets’ information so that they could go ahead and get his records. We arrived about 15 minutes early to his appointment (I wasn’t sure if there would be anything I needed to fill out), and they got him into a room right away and he didn’t have to be stressed about being around other animals. The vet and tech were clear about what tests were needed and how much each would cost, and I was asked what I felt comfortable doing today (I went ahead and did it all). I didn’t feel any pressure from them, which I really appreciated. The testing wasn’t fun for Gus, but they were great with him and he loved the Churu! The vet did an excellent job delivering the diagnosis and going over the next steps, and she explained all the medical stuff at my non-medically trained level. Part of Gus’ treatment includes switching to a prescription diet, and they sent us home with a week’s worth of food to get Gus started until I get his food ordered. Another part of his plan is to get an ultrasound, and they called me less than an hour after we left to get it scheduled for next week. Again, we aren’t happy about his diagnosis, but we are grateful to have caught it so early and that we have Healthy Paws to partner with in his care.

posted: 02/23/2024

The vets and their staff are currently saving my dog's life. They are knowledgeable, patient and kind. My questions and concerns are answered in a very timely fashion and with respect. Heart Worm is a horrible thing to put a dog through. Always give your dog the medication that protects them from this parasite. Our good boy is a rescue and was found to have this disease this last spring. I have every hope he will pull through.

posted: 07/13/2024

I went to schedule an appointment for an annual wellness and was told that my dog must be sedated. When asked what the miscommunication was as we had talked about non-sedation after my dog's last negative experience with it, the only response was "for our safety." I asked why they requested her muzzle to not be worn if they felt unsafe with her (which was news to me considering the love she was receiving prior), there was no response. To be clear, I have no problem with the muzzle but am giving this information to share that sedation came out of left field. We've had many vet visits without sedation (and sedated), and my dog has had adverse reactions later to every sedation. As she gets older, these reactions are lasting longer and the pain she experiences is as well - she gets horrendous IBS and vomiting after sedation, the last lasting over 1.5 weeks. Additionally, she has been brought to my car covered in her own feces and urine and only one staff member has offered to help me load my (very upsetting looking) best friend into my car as they rushed her out as soon as possible. Besides the fact that this is already a book, their prices are worth the service provided when provided well. Our only fight has been over how horrible my dog looks and feels after sedation when sedation is not necessary, but I wholeheartedly trust both vets experience and the price comments are rather silly. So TLDR; I think this place is great with cats and small to medium dogs. But please beware if you have a large dog as it seems that they're quite fearful of large dogs that have anxiety. And just a note - I've noticed that every negative post is followed by a response sharing vet records and personal info on the animal. If you'd like to speak further - you have my number and would appreciate that. Sophia will deeply miss HP.

posted: 07/16/2024

Very thorough and detail oriented. So nice and attentive. It's like a calming spa. Very comfortable for me and Sir Lancelot. Highly recommend.

posted: 05/07/2022

Very caring and friendly staff. Beautiful and clean clinic. Appointments are flexible and they are very thorough. Just wish they did more to obtain more current treatments. We have had to drive to Columbus to a more experienced and advanced vet for a two illnesses our puppy was dealing with. The clinic and clients would benefit from additional training and seeking out seminars to improve treatment options offered.

posted: 12/19/2023